Nick Thrall
Byron Center,MI
Summary
Goal-oriented manager with distinguished experience in the Automotive industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
New Car Sales Manager
Betten Baker Chevrolet Buick
12.2020 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Prepared sales presentations for clients showing success and credibility of products.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Improved overall customer buying experience to safeguard dealership revenue.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Implemented systems and procedures to increase sales.
Finance Manager
Betten Baker Chevrolet Buick
05.2018 - 12.2020
- Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
- Developed and maintained relationships with customers, lenders and other third parties.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Negotiated loan terms and conditions with customers to secure best deal.
- Processed loan applications and monitored progress from start to finish.
- Verified compliance of financial policies and accounting procedures against federal regulations.
- Provided detailed explanations of manufacturer and dealership service procedures and policies.
- Discussed optional protections with customers and used persuasive communication skills to obtain agreements.
Sales/Leasing Professional
Betten Baker Chevrolet Buick
04.2013 - 05.2018
- Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Completed registration paperwork and sales documentation.
Education
University of Kentucky
Lexington, KYBluegrass Community And Technical College
Lexington, KYGrand Rapids Community College
Grand Rapids, MISkills
- Customer Satisfaction
- Market Conditions
- Document Preparation
- Automotive Sales Experience
- Deal Negotiations
- Motivational Techniques
- Personnel Management
- Staff Training
- Complex Problem-Solving
- Teamwork and Collaboration
Timeline
New Car Sales Manager
Betten Baker Chevrolet Buick
12.2020 - Current
Finance Manager
Betten Baker Chevrolet Buick
05.2018 - 12.2020
Sales/Leasing Professional
Betten Baker Chevrolet Buick
04.2013 - 05.2018
University of Kentucky
Bluegrass Community And Technical College
Grand Rapids Community College
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