Summary
Overview
Work History
Education
Skills
Timeline
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Donald Cade

cleveland heights,Ohio

Summary

Accomplished Finance Manager and Sales Consultant with a proven track record at Cutter Dodge, adept at enhancing customer satisfaction and streamlining internal controls. Excelled in relationship building and critical thinking, achieving significant cost savings and sales growth. Skilled in customer service and data entry, consistently exceeding performance targets through effective problem resolution and time management.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Proactive with strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice.

Overview

21
21
years of professional experience

Work History

Finance Manager/New and Use Car Sales Consultant

Cutter Dodge
05.2016 - 12.2023
  • Created organizational structures to improve accounting and finance functions to get funded by banks.
  • Executed vendor setup and payment, for customers through banking administrations.
  • Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
  • Trained new and existing staff members in various financial procedures to prepare for job requirements.
  • Improved financial forecasting accuracy, utilizing advanced analytical models.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Negotiated purchase prices and explained sales, warranty, and optional products.

New Car Sales Consultant/Sales Manager

Cutter Dodge
01.2007 - 10.2009
  • Answered telephone and email inquiries from potential customers.
  • Offered comprehensive knowledge of vehicle operations and brand features.
  • Negotiated vehicle prices and secure financing for customers.
  • Increased dealership revenue through consistent sales performance and building long-term client relationships.
  • Built rapport with clients through active listening, understanding their needs, and guiding them towards the most suitable vehicles.
  • Responded to customer enquiries via telephone and email.
  • Fostered a positive working environment by contributing to team success through collaboration and communication efforts.

Navy Engineer GSM

US Navy
12.2002 - 10.2007
  • Wrote, reviewed and edited technical document in accordance with template requirements.
  • Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
  • Provided input to team lead regarding areas for process and procedural improvement.
  • Collaborated with other departments to facilitate successful project completion.

Education

No Degree - Finance

Cleveland State University
Cleveland, OH
05-2027

Associate of Arts - Music Business

University of Hawaii At Manoa
Honolulu, HI
05-2016

High School Diploma -

Collinwood High School
15210 St Clair Ave Cleveland Oh 44110
05-2002

Skills

  • Customer satisfaction
  • Internal controls
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Relationship building
  • time management

Timeline

Finance Manager/New and Use Car Sales Consultant

Cutter Dodge
05.2016 - 12.2023

New Car Sales Consultant/Sales Manager

Cutter Dodge
01.2007 - 10.2009

Navy Engineer GSM

US Navy
12.2002 - 10.2007

No Degree - Finance

Cleveland State University

Associate of Arts - Music Business

University of Hawaii At Manoa

High School Diploma -

Collinwood High School

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Donald Cade