Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Torok

Asheville,NC

Summary

Reliable Delivery Associate and Warehouse Worker with a background in fast-paced distribution environments. Proficient in route planning, customer service, and efficient product delivery. Experienced in receiving, labeling, organizing, and shipping orders, as well as maintaining inventory accuracy. Known for punctuality, maintaining vehicle safety standards, and providing consistent, quality service to customers.

Overview

10
10
years of professional experience

Work History

Delivery Associate

LC Logistics
Asheville, NC
07.2023 - 01.2025
  • Used cell phones or tablets to upload time, delivery, and shipment information into the company website or database.
  • Scanned and sorted parcels according to delivery routes and destinations.
  • Transported and delivered items safely to prevent damage or loss.
  • Loaded delivery trucks with company products according to the daily route plan.
  • Verified deliveries against shipping instructions before completing customer drop-offs.
  • Provided friendly customer service during deliveries to ensure positive client interactions.
  • Communicated with dispatch to address changes in route schedules or delivery times due to traffic or weather conditions.
  • Planned and followed assigned routes and time schedules using GPS and maps for efficiency.
  • Returned undeliverable packages to the warehouse for rerouting or disposal, following company policies.
  • Inspected vehicles for mechanical and safety issues and performed preventative maintenance as needed.

Delivery Associate

J and Grace Delivery LLC
Greenville, SC
10.2022 - 07.2023
  • Organized and scanned parcels for accurate routing and timely deliveries.
  • Used mapping tools and GPS systems to plan routes, minimizing delays and improving delivery times.
  • Safely transported goods to customers, ensuring all items were delivered in excellent condition.
  • Entered delivery updates and shipment details into the company database using mobile devices.
  • Cross-checked shipping details against delivery instructions to guarantee accurate order fulfillment.
  • Coordinated with dispatch to report delivery progress and resolve route or timing adjustments.
  • Followed designated routes and schedules, adjusting plans to maintain efficiency when needed.
  • Loaded delivery vehicles strategically to optimize space and streamline daily routes.
  • Returned undeliverable items to the warehouse, documenting reasons for non-delivery in compliance with company procedures.
  • Conducted routine vehicle inspections to identify potential issues and ensure safety standards were met.
  • Interacted courteously with customers, addressing questions and resolving issues during deliveries.
  • Arranged packages by route priority to ensure efficient unloading and timely deliveries.

Delivery Driver, Shipping

FedEx Ground
Greenville, SC
07.2020 - 10.2022
  • Navigated routes using map programs and GPS systems to ensure efficient deliveries.
  • Assisted other drivers during high workloads or challenging situations to support team operations.
  • Collected payments from customers upon delivery, as required.
  • Picked up shipments from various locations promptly, adhering to the shipping schedule.
  • Obtained recipient signatures upon successful delivery to confirm receipt of items.
  • Contacted customers beforehand to coordinate delivery times and ensure smooth handoffs.
  • Verified delivery addresses to maintain accuracy and avoid delays.
  • Drove vehicles safely, adhering to traffic laws and transportation procedures to prevent accidents.

Valet Attendant

Southern Valet
Greenville, SC
09.2019 - 07.2020
  • Greeted customers upon arrival and assisted with luggage and other personal items.
  • Parked and retrieved guest vehicles promptly to minimize wait times and ensure a smooth customer experience.
  • Inspected vehicles for pre-existing damage prior to parking, documenting any issues as necessary.
  • Assisted disabled customers with entering and exiting their vehicles to ensure a safe and comfortable experience.
  • Maintained cleanliness of service areas by sweeping, mopping, and organizing regularly.
  • Removed snow from common areas to provide a safe operating environment for customers and staff.
  • Provided guests with information about the hotel, including reception, concierge services, and lounge locations.
  • Responded to customer inquiries about the local area and company services.
  • Communicated with valet staff daily to coordinate efficient operations and manage peak periods effectively.
  • Delivered exceptional customer service by ensuring safe, seamless, and prompt parking experiences.

Valet Attendant

LAZ Parking Valet, Greenville Airport
Greenville, SC
05.2019 - 09.2019
  • Welcomed guests warmly, assisted with personal belongings, and ensured a positive first impression upon arrival.
  • Safely maneuvered and parked vehicles, minimizing wait times for guests during busy periods.
  • Conducted pre-parking vehicle inspections to document any noticeable damage for customer reassurance.
  • Supported individuals with mobility needs by helping them enter or exit vehicles comfortably and safely.
  • Maintained the valet area’s cleanliness by regularly organizing, sweeping, and mopping high-traffic zones.
  • Cleared snow and addressed hazards in common areas to maintain safety for guests and staff.
  • Guided customers to key hotel locations, such as reception, concierge desks, and recreational areas.
  • Provided detailed answers to inquiries about the hotel’s offerings and nearby attractions.
  • Collaborated with teammates to streamline parking operations and ensure seamless service flow.
  • Delivered prompt and reliable service, enhancing the overall guest experience by focusing on efficiency and care.

Order Filler

TVH Parts Company
Duncan, SC
03.2019 - 05.2019
  • Labeled boxes accurately and placed them in designated outbound collection areas for shipment.
  • Reviewed order details to identify item numbers and retrieved merchandise from shelves or bins.
  • Efficiently picked and packed items to meet demanding daily order fulfillment goals.
  • Counted and recorded stock items using manual logs or inventory management software.
  • Loaded products onto conveyors for wrapping, labeling, and final preparation for shipment.
  • Processed shipping documentation, scanned barcodes, and applied labels to ensure accurate tracking.
  • Maintained a clean and organized workspace, including aisles and workstations, to support operational efficiency.
  • Operated RF scanners to locate, pick, and verify items for order completion.
  • Participated in regular safety meetings to stay informed about company policies and procedures.
  • Assisted with loading and unloading shipments from delivery trucks to support warehouse operations.

Valet Attendant

Lanier Parking
Greenville, SC
10.2016 - 03.2019
  • Provided courteous greetings to guests upon arrival, assisting with belongings and ensuring a welcoming atmosphere.
  • Efficiently parked and retrieved vehicles to minimize delays and enhance customer satisfaction during peak times.
  • Carefully examined vehicles for visible damage before parking and documented findings to maintain customer trust.
  • Assisted guests with accessibility needs, ensuring a smooth and accommodating experience for all individuals.
  • Regularly cleaned and organized the valet area to create a tidy and professional environment.
  • Removed ice and snow from pathways and parking areas to maintain a safe and hazard-free space.
  • Directed guests to hotel amenities, including reception, dining areas, and entertainment facilities, to enhance their stay.
  • Shared information about nearby attractions, hotel services, and special offers to address guest questions.
  • Partnered with coworkers to coordinate vehicle flow and maximize operational efficiency during busy periods.
  • Focused on providing a seamless parking experience by prioritizing promptness, safety, and attention to detail.

Delivery Driver

Jets Pizza
Greenville, SC
09.2015 - 10.2016
  • Delivered pizza orders and other menu items promptly to customers, ensuring food quality and temperature were maintained.
  • Provided friendly and professional customer service during handoffs, addressing customer questions and concerns.
  • Navigated delivery routes efficiently using GPS systems and local knowledge to meet tight delivery schedules.
  • Used a personal vehicle for deliveries, ensuring it was properly maintained, clean, and reliable for daily operations.
  • Ensured the accurate collection of payments, including cash and electronic transactions, and returned balances to the store.
  • Assisted with in-store tasks during downtime, such as preparing boxes, organizing inventory, or answering phones.
  • Verified order details before leaving the store to ensure accuracy and customer satisfaction.
  • Adhered to traffic laws and safety guidelines while driving to ensure the safe and timely delivery of orders.
  • Managed multiple deliveries at once by prioritizing routes for efficiency and on-time performance.

Warehouse Worker

Optibelt Corporation
Greenville, SC
12.2014 - 09.2015
  • Assisted in packaging and labeling products for shipment.
  • Reviewed work orders to determine necessary materials and meet deadlines.
  • Maintained a safe work environment by keeping workstations and pallet areas clean.
  • Fulfilled customer orders by accurately picking and packing products for shipment.
  • Managed shipping processes, including preparing shipping documentation and ensuring timely dispatch.
  • Conducted quality control inspections to verify belts met company standards.
  • Organized and maintained inventory to ensure efficient order processing and stock accuracy.

Education

GED -

Home-Schooled
Greer SC
05-2010

Skills

  • Deadline adherence
  • Inventory management
  • Shipping and packaging
  • Attention to detail
  • Customer service
  • Problem-solving

Timeline

Delivery Associate

LC Logistics
07.2023 - 01.2025

Delivery Associate

J and Grace Delivery LLC
10.2022 - 07.2023

Delivery Driver, Shipping

FedEx Ground
07.2020 - 10.2022

Valet Attendant

Southern Valet
09.2019 - 07.2020

Valet Attendant

LAZ Parking Valet, Greenville Airport
05.2019 - 09.2019

Order Filler

TVH Parts Company
03.2019 - 05.2019

Valet Attendant

Lanier Parking
10.2016 - 03.2019

Delivery Driver

Jets Pizza
09.2015 - 10.2016

Warehouse Worker

Optibelt Corporation
12.2014 - 09.2015

GED -

Home-Schooled

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Michael Torok