Nick Turmenne
Centennial,CO
Summary
Dynamic Shift Supervisor at Starbucks with a proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in cash handling and team leadership, I excel in training and mentoring staff to achieve operational excellence and foster a collaborative work environment. Committed to problem-solving and delivering exceptional service. I am flexible and easy to adaptable in stressful situations. i value relationships with customers and coworkers very deeply.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks
Greenwood, CO
11.2019 - Current
- Oversaw daily operations to optimize efficiency and uphold company standards.
- Facilitated training and mentorship for team members to enhance customer service excellence and product knowledge.
- Established inventory management practices to enhance stock optimization and minimize waste.
- Addressed customer complaints swiftly to foster satisfaction and loyalty.
- Oversaw financial transactions and maintained accurate cash flow management.
Education
High School Diploma -
Endeavor Academy
Centennial, COSkills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Training and mentoring
- Team leadership
- Problem-solving
- Team supervision
- Strong verbal and written communication
- Creative problem solving
- Team collaboration and leadership
- Customer service management
- Assigning work
- Shift leadership
Timeline
Shift Supervisor
Starbucks
11.2019 - Current
High School Diploma -
Endeavor Academy