Nick Walsh
Clearwater,FL
Summary
Detail-oriented professional specializing in HVAC solutions and client engagement. Expertise in diagnosing issues and streamlining processes has led to significant improvements in sales performance and customer satisfaction. Focused on leveraging communication skills to enhance client relationships.
Overview
15
15
years of professional experience
Work History
Lead Sales Technician/Comfort Advisor
Blue Collar Heating and Cooling
Palm Harbor, FL
02.2023 - Current
- Diagnosed and resolved technical issues for customers, ensuring optimal performance, satisfaction, and repeat business.
- Conducted product demonstrations, effectively showcasing features and benefits to potential clients.
- Facilitated workshops on effective communication and teamwork strategies.
- Collaborated with clients to develop tailored solutions that addressed customer needs and preferences.
- Maintained current knowledge of industry trends and competitor offerings to inform sales strategies.
- Streamlined sales processes for increased efficiency, resulting in higher close rates - (73% close rate)
- Executed system changeout and duct system designs, applying heat load calculations to optimize performance and ensure maximum client satisfaction.
Hvac Residential Installer
Pinellas Comfort Systems
Clearwater, FL
03.2021 - 02.2023
- Installed residential HVAC systems, ensuring compliance with industry standards and regulations while working both independently and with a team.
- Conducted thorough system startup and evaluation upon completion.
- Utilized problem-solving skills during challenging installations, adapting techniques as needed to achieve successful outcomes without compromising quality standards.
QA Inspector
Actron
Clearwater, FL
03.2016 - 03.2021
- Detail oriented quality assurance inspections to the 10,000th degree for military defense contractors such as Lockheed Martin, L3, and Ratheon for safety and quality standards of AS9100
Aerospace Propulsion Journeyman
United States Air Force, USAF
11.2010 - 11.2015
- Inspecting, maintaining, repairing, and testing aircraft engines, augmentor, and associated Control and fueling systems.
Education
High School Diploma -
Dixie Hollin Highschool
Pinellas Park, FL06-2010
Skills
- Sales strategy development
- Attention to the small details
- Full HVAC system design
- Team leadership
- Customer service
- Creative solutions
Timeline
Lead Sales Technician/Comfort Advisor
Blue Collar Heating and Cooling
02.2023 - Current
Hvac Residential Installer
Pinellas Comfort Systems
03.2021 - 02.2023
QA Inspector
Actron
03.2016 - 03.2021
Aerospace Propulsion Journeyman
United States Air Force, USAF
11.2010 - 11.2015
High School Diploma -
Dixie Hollin Highschool