Nickalus Nikollaj
Lake Mary,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Restaurant Manager
Giovanni’s Italian Restaurant And Pizzeria
08.2019 - 02.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Education
High School Diploma -
Lake Mary High School
Lake Mary, FL05.2015
Skills
- Managing Reservations and Large Parties
- Customer Service Best Practices
- Employee Recruitment Expertise
- Complaint Resolution
- Thorough Knowledge of Product
- Staff Supervision
- Accounts Payable and Accounts Receivable
- POS Terminal Operation
- Calendar and Scheduling Software
Timeline
Restaurant Manager
Giovanni’s Italian Restaurant And Pizzeria
08.2019 - 02.2023
High School Diploma -
Lake Mary High School
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