Nickaysie Griffith
Brooklyn,N.Y
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
11
11
years of professional experience
Work History
Assistant Sales Manager
Extra Space Storage
06.2023 - Current
- Boosted sales performance by implementing effective sales strategies and coaching team members.
- Developed strong client relationships for repeat business and increased referrals.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Trained new hires on sales knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
Assistant Manager
CVS/Pharmacy
11.2022 - Current
- Assisting my team and delivering great customer service
- Inventory
- Cash Deposits
- Facing and maintaining a clean and shoppable environment
- Labeling
- Receiving, unloading and packing out shipment
- Making sure my team is cooperating and working together to make sure the needs of the customer and business are met
- Attend meetings
- Overnight.
Assistant Store Manager
Family Dollar
07.2017 - 01.2021
- Responsible for opening and closing the store
- Customer service is key, making sure the needs of the customers are met
- Cash deposit
- Responsible for maintaining a clean and organized store
- Schedule and train employees to maintain performance in customer service
- Make and receive store orders
- Responsible for my team and making sure we execute every given task
- Receiving and unloading shipment
- Inventory.
Key Holder
Ron Jon Surf Shop
08.2016 - 03.2017
- Responsible for closing and opening the store on time
- Cash deposit
- Cleaning and making sure the store is clean and ready for the next working day
- Responsible for making change orders
- Responsible for my team and making sure that we are all assisting and helping customers.
Cashier/Sales Representative
Old Navy
03.2015 - 03.2016
- Overnight
- Merchandising and replenishment
- Cashier.
Cashier/Sales Representative
Burlington Coat Factory
03.2014 - 04.2015
- Cashier/Sales Representative
- Recovering and getting the store ready for the next day
- Meet and greet customers with a warm welcome and a smile
- Responsible for putting the merchandise in the correct size and order
- Cashier.
Cashier/Sales Representative
Modell's Sporting Goods
09.2013 - 10.2013
- Recovering and fixtures
- Giving great customer service
- Folding and hanging.
Cashier
Duane Reade
05.2013 - 08.2013
- Assist and please customers and any way possible
- Facing and keeping the store clean
- Making sure that my work area and the store was presentable
- Greet customers with a smile and a warm welcome
- Dealing with money transactions.
Retail
American Eagle Outfitters
10.2012 - 04.2013
- Greet customers with a warm welcome
- Help customers with their choices and purchases
- Assist customers in any way possible
- Overnight stocking and replenishment
- Maintain a clean and tidy working environment.
Overnight
Abercrombie & Fitch
02.2013 - 03.2013
- Responsible for finishing in a timely and orderly fashion
- Responsible for getting a task done by a certain time frame
- Folding and replenishing the floor
- Perfect closing.
Education
Medgar Evers College
Brooklyn, NY12.2023
Brownsville Academy High School
Brooklyn, NY06.2011
Skills
- Outstanding customer service skills
- Knowledge of Microsoft office (excel, word, outlook)
- Very efficient, fast learner, self-starter with leadership qualities
- Product and Service Knowledge
- Recruiting and Interviewing
- Employee Scheduling
- Operations Management
- Cost Control
- Money Handling
- Customer Relations
- Sales Reporting
- Staff Management
Timeline
Assistant Sales Manager
Extra Space Storage
06.2023 - Current
Assistant Manager
CVS/Pharmacy
11.2022 - Current
Assistant Store Manager
Family Dollar
07.2017 - 01.2021
Key Holder
Ron Jon Surf Shop
08.2016 - 03.2017
Cashier/Sales Representative
Old Navy
03.2015 - 03.2016
Cashier/Sales Representative
Burlington Coat Factory
03.2014 - 04.2015
Cashier/Sales Representative
Modell's Sporting Goods
09.2013 - 10.2013
Cashier
Duane Reade
05.2013 - 08.2013
Overnight
Abercrombie & Fitch
02.2013 - 03.2013
Retail
American Eagle Outfitters
10.2012 - 04.2013
Medgar Evers College
Brownsville Academy High School
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