Nick Burns
Destin,FL
Summary
Talented Expediter, adventure tour guide and chauffeur with great route, tour planning and customer service skills with a keen attention to detail. Offering over ten years of customer service experience in various positions and in solo traveling all over the world. Performance-driven and creative-oriented. Skilled in photography and communication, I consistently deliver beyond expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Specialized Freight Expediter
Tryhours
08.2020 - 03.2024
- Transporting emergency freight via Straight Truck around continental U.S. on weekly cycle.
- Avoiding incompetent motorists on roadways with safety and skill to avoid accidents and delays.
- Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, while doing routine inspections of vehicle.
Tour Guide & CDL B Driver
Bus Fleet North America | G Adventures
02.2018 - 05.2020
- Furnished customers with unique experiences by developing and creating custom activities on tour routes.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
CDL B Chauffeur
Pure Luxury Transportation
05.2017 - 02.2018
- Transported high-value clients with professionalism and discretion.
- Maintained excellent vehicle cleanliness, both interior and exterior, for optimal client comfort.
- Provided courteous assistance with luggage handling, ensuring the safe transport of personal belongings.
Education
CDL Class B License - Commercial Vehicle Driving
CDS
Lakewood, WA01.2015
Bachelor Of Arts - Professional Photography
Brooks Institute of Photography
Santa Barbara, CA12.2007
Intern - Professional Photography
Playboy Enterprises
Santa Monica, CA05.2007
Skills
- Self Awareness
- Mario Kart (Nintendo 64)
- Photography on a good day
- 1st grade line leader
- Winner of a beauty contest in Monopoly
- Animal whisperer
- Driving a manual
- Visionary
- Communication
- Route planning
- Listening
- Problem solving
- People
Certification
Air Brakes
Tanker Endorsement
Passenger Endorsement
School Bus Endorsement
Timeline
Specialized Freight Expediter
Tryhours
08.2020 - 03.2024
Tour Guide & CDL B Driver
Bus Fleet North America | G Adventures
02.2018 - 05.2020
CDL B Chauffeur
Pure Luxury Transportation
05.2017 - 02.2018
Air Brakes
Tanker Endorsement
Passenger Endorsement
School Bus Endorsement
CDL Class B License - Commercial Vehicle Driving
CDS
Bachelor Of Arts - Professional Photography
Brooks Institute of Photography
Intern - Professional Photography
Playboy Enterprises
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