Nickeshia Hutson
Philadelphia,PA - Pennsylvania
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Home Depot
02.2017 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Caregiver
AccuCare Home Nursing
05.2019 - 04.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Server/Bartender
Moonlight Cuisine
11.2014 - 09.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Cosmetologist License - Cosmetology
Empire Beauty School
Cheltenham, PA12.2022
GED -
Northeast GED Program
Philadelphia, PA10.2017
Skills
- Sales Expertise
- Excellent Customer Service Skills
Timeline
Caregiver
AccuCare Home Nursing
05.2019 - 04.2020
Customer Service Representative
Home Depot
02.2017 - Current
Server/Bartender
Moonlight Cuisine
11.2014 - 09.2019
Cosmetologist License - Cosmetology
Empire Beauty School
GED -
Northeast GED Program
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