Nicki Bunker
Hobby Lobby
Vanderbilt,MI
2027
years of professional experience
Dynamic retail professional with extensive experience at Walgreens, excelling in team leadership and customer service. Proven track record in enhancing sales through strategic merchandising and effective problem resolution. Skilled in inventory management and staff training, driving operational efficiency and customer satisfaction. Committed to achieving goals and fostering a collaborative work environment.
Work History
Assistant Manager
9 Years 1 Month- Assisted in managing daily store operations and maintaining merchandising standards.
- Coordinated employee schedules, optimizing coverage and enhancing customer service.
- Trained new staff on company policies and operational procedures to ensure compliance.
- Implemented inventory control measures, improving stock accuracy and reducing shrinkage.
Assistant Store Manager
- Assisted in daily operations and maintained inventory accuracy.
- Trained new staff on customer service protocols and store procedures.
- Supported management in executing merchandising strategies to enhance sales.
- Monitored stock levels and placed orders to ensure product availability.
- Addressed customer inquiries and resolved issues to improve satisfaction.
- Implemented promotional displays to drive customer engagement and increase sales.
- Collaborated with team members to optimize store layout for improved flow.
Assistant Manager
- Developed promotional displays to drive sales and enhance product visibility in-store.
- Analyzed sales data to identify trends, informing strategic planning for product placement.
- Led team meetings, fostering collaboration and communication among staff members.
- Enhanced customer satisfaction through effective problem resolution and personalized service approach.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Oversaw daily operations to maintain store cleanliness and organization.
Bakery Manager
- Oversaw daily bakery operations, ensuring product quality and adherence to safety standards.
- Managed inventory levels, facilitating timely procurement of ingredients and supplies.
- Trained and mentored staff on baking techniques and customer service best practices.
- Developed new recipes, enhancing product offerings and customer satisfaction.
- Implemented process improvements, increasing operational efficiency in production workflows.
- Monitored sales data to adjust production schedules based on demand trends.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Education
- Business Administration And Management
Skills
Customer service
Money handling
Team leadership
Decision-making
Time management
Staff supervision
Goal setting
Retail operations
Timeline
Assistant Manager
Hobby Lobby
09.2017 - CurrentRead More
Assistant Store Manager
Rite Aid
2014 - 2017Read More
Assistant Manager
Walgreens
2006 - 2012Read More
Bakery Manager
Feldpausch Family
1994 - 2006Read More
Kellogg Community College
from Business Administration And Management
Read More