Nicole Zinkin
Fresno,United States
Summary
Hello! My name is Nicki Zinkin. I am 18 years old, and looking for a serving job. I am a freshman attending Fresno State University, and majoring in Political Science. I am enthusiastic, hardworking, collaborative, and passionate. I have worked in the restaurant business for over a year now, and have learned adequate customer service skills. I would love the opportunity to showcase my abilities working for you!
Overview
2
2
years of professional experience
Work History
Server
Woodward
2024.05 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Restaurant Hostess
FIVE restaurant
2023.03 - Current
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Managed reservations, waitlists, and special requests for large parties.
Receptionist
Zinkin Development
2022.06 - 2023.02
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
Business -
Fresno State University
06.2028
High School Diploma -
Clovis North High School
Fresno, CA2024-06
Skills
- Dining crew workflow optimization
- Guest Relations Management
- Food inspection
- Reservations Coordination
- Dining customer service
- High-volume dining
- Menu Memorization
- Conflict Resolution
Timeline
Server
Woodward
2024.05 - Current
Restaurant Hostess
FIVE restaurant
2023.03 - Current
Receptionist
Zinkin Development
2022.06 - 2023.02
Business -
Fresno State University
High School Diploma -
Clovis North High School
Similar Profiles
Jason WengerJason Wenger
Technician at WoodwardTechnician at Woodward
Gary DobsonGary Dobson
Shipping and Receiving Clerk at WoodwardShipping and Receiving Clerk at Woodward
Andy JasinskiAndy Jasinski
Machinist at WoodwardMachinist at Woodward