Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nickita Abdurakhmanov

Garfield,NJ

Summary

Dedicated and customer-focused professional with extensive experience in the restaurant and café industry. Adept at managing high-pressure situations, providing exceptional customer service, and ensuring seamless daily operations. Skilled in problem-solving, money management, and team leadership. Recognized for reliability, adaptability, and a strong work ethic in fast-paced environments. Passionate about enhancing customer experiences while maintaining operational efficiency and service excellence.

Overview

3
3
years of professional experience

Work History

Customer Service & Cash Handling

Four Seasons Ice Cream
01.2023 - Current
  • Provide exceptional customer service by assisting guests with orders, addressing concerns, and ensuring satisfaction
  • Process transactions efficiently, handling cash, credit card payments, and issuing accurate change
  • Maintain store cleanliness, organization, and compliance with food safety standards
  • Assist with inventory management, restocking supplies, and ensuring product availability
  • Collaborate with team members to enhance service efficiency and customer experience
  • Collaborated with team members to improve overall response times and service quality.

Assistant Manager / Bartender / Waiter

Tavern 517
01.2022 - 01.2023
  • Managed customer orders with precision, ensuring timely and accurate service
  • Handled cash transactions, balanced registers, and ensured financial accuracy at the end of each shift
  • Opened and closed the restaurant, overseeing inventory, equipment maintenance, and general cleanliness
  • Provided outstanding customer service, resolving complaints efficiently and maintaining a welcoming environment
  • Supervised staff, delegated tasks, and ensured adherence to company policies and procedures
  • Created specialty drinks and maintained knowledge of various cocktail recipes to enhance customer experience
  • Trained new employees on company protocols, customer service techniques, and operational guidelines

Education

High School Diploma -

Penn Foster High School
3133 W Frye Rd Suite 215, Chandler, AZ 85226
11-2018

Skills

  • Problem-solving
  • Decision-making
  • Customer service
  • Interpersonal communication
  • Ability to perform under pressure
  • Money management
  • Transaction accuracy
  • Financial accountability
  • Organizational skills
  • Leadership
  • Staff training
  • Delegation
  • Conflict resolution

Languages

Russian
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working

Timeline

Customer Service & Cash Handling

Four Seasons Ice Cream
01.2023 - Current

Assistant Manager / Bartender / Waiter

Tavern 517
01.2022 - 01.2023

High School Diploma -

Penn Foster High School

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Nickita Abdurakhmanov