NICKITA SIMMONS
Helena,GA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
MT VERNON DRUG COMPANY
01.2024 - Current
- Fill prescriptions, label medication bottles, process patient payments, and manage inventory
- Provide customer service such as liaising with doctors for refill authorizations, resolving customer queries, and navigating issues with patients' insurance coverage
Certified Pharmacy Technician
RYALS DRUG STORE
03.2016 - 05.2023
- Adhere to FDA and (HIPPA) regulations
- Managed inventories, rotated stock, removed expired or damaged drug products, and resolved discrepancies in drug counts
- Maintained clean and organized pharmacy shelving and work area(s)
- Adhered to infection control policies and procedures to prevent the spread of disease
- Verified patients' identities at pickup to prevent sale of wrong medications
- Collaborated with insurance companies to process and resolve rejected claims/payments
Pharmacy Technician/ Team Leader
GET WELL DRUG AND DOLLAR
07.2014 - 03.2016
- Maintained operating/shift schedules to provide effective coverage for key areas
- Completed logs / job reports for service calls at shift end
- Follow applicable policy and procedures for health, safety, and environmental compliance
- Examined complaints, suggested improvements, and recommended system enhancements to promote positive customer service experience
- Communicated directly with equipment vendors for defective parts to return
- Troubleshoot systems (computers/handheld devices) to determine appropriate resolution for reported problems
- Managed on-the-job training and development initiatives to new hires
Education
Associate of Applied Science - Cybersecurity/Information Technology
Southeastern Technical College
Vidalia, GA07-2025
Phlebotomy - Core Classes
Southeastern Technical College
Vidalia, GA08.2014
Skills
- Flexible/Reliable
- MS Word
- Power Point
- Excel
- Multifunctional Printer
- Type 40 WPM
- Quality Assurance and Control
- Advanced Math Skills
- Problem-Solving Skills
- Team Collaboration
- Networking concepts (TCP/IP, DNS, DHCP)
- Pharmaceuticals Mixing
- Drug Inventory Control
- Cybersecurity Awareness
- Insurance Claim Processing Software
- Microsoft and MAC Operating Systems
- Safety Protocols and Risk Management
- Basic computer hardware and software
- HIPAA regulations
- Problem-solving skills
Certification
- CERTIFIED PHARMACY TECHNICIAN
- PHLEBOTOMY
References
- Trent Howard, Pharmacist - previous pharmacy manager, Get Well Drug And Dollar, (478) 697-1899, trenth47@gmail.com
- Sabrina Scott, Certified Pharmacy Technician – previous co-worker, Get Well Drug And Dollar, (912) 386-5389, Sabrinascot0310@gmail.com
Timeline
Certified Pharmacy Technician
MT VERNON DRUG COMPANY
01.2024 - Current
Certified Pharmacy Technician
RYALS DRUG STORE
03.2016 - 05.2023
Pharmacy Technician/ Team Leader
GET WELL DRUG AND DOLLAR
07.2014 - 03.2016
Phlebotomy - Core Classes
Southeastern Technical College
- CERTIFIED PHARMACY TECHNICIAN
- PHLEBOTOMY
Associate of Applied Science - Cybersecurity/Information Technology
Southeastern Technical College
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