Summary
Overview
Work History
Education
Skills
Timeline
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Nicklas Pilon

Matthews,NC

Summary

Dedicated Passionate Leader with a proven track record of success. I am experienced in coaching and development as well as creating a customer centric environment that exudes successful results. Looking to join a team that promotes upward mobility and continued growth as a leader.

Overview

2
2
years of professional experience

Work History

Full Time Sales Associate

H&M Hennes & Mauritz
Auburn Hills, Michigan
05.2022 - 05.2023
  • Used to POS system and mobile devices to process customer returns and transactions.
  • Worked with designated truck manager to ensure shipment was processed quickly and efficiently.
  • Assisted with department floor sets.

Crew Lead (Part Time Manager)

vineyard vines
Charlotte, North Carolina
01.2023 - Current
  • Responsible for opening and closing of store.
  • Analyzed KPI’s and how metrics could be improved.
  • Monitored employee performance and provided feedback for improvement.
  • Assisted customers in the shopping journey by identifying their needs and showing features and benefits of the merchandise.
  • Coached and trained sales associates and other crew leads to help them meet company expectations.
  • Led operations DOR by maintaining the stockroom, handling ordering of supplies, paperwork, and ship from store packages.

Education

Associate of Arts - General Studies

Charles Stewart Mott Community College
Flint, MI
06-2026

High School Diploma -

Davison High School
Davison, MI
06-2022

Skills

  • Retail Loss Prevention
  • Customer Service
  • Coaching
  • Teamwork
  • Time Management
  • Leadership
  • Communication

Timeline

Crew Lead (Part Time Manager)

vineyard vines
01.2023 - Current

Full Time Sales Associate

H&M Hennes & Mauritz
05.2022 - 05.2023

Associate of Arts - General Studies

Charles Stewart Mott Community College

High School Diploma -

Davison High School

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Nicklas Pilon