Nicklous Jones
Milwaukee
Summary
Customer-focused Food Service Supervisor with expertise in training staff and optimizing inventory management. Skilled in fostering team collaboration to enhance customer satisfaction and improve service delivery. Strong problem solver with a calm approach to addressing challenges and ensuring operational efficiency.
Overview
30
30
years of professional experience
Work History
Retail Sales Associate
Bestbuy Retail Store
Fox Point
10.2021 - Current
- Guided customers in product selection and store navigation to enhance shopping experience.
- Maintained product displays and ensured stock availability on shelves.
- Processed sales transactions efficiently using point-of-sale systems.
- Provided knowledgeable recommendations on electronics and accessories.
- Trained new associates on store policies and customer service standards.
- Monitored inventory levels and communicated restocking needs to management.
- Welcomed customers and facilitated product inquiries, contributing to increased satisfaction and loyalty.
- Collaborated with team members to organize promotional events and sales.
Food Service Supervisor
Aurora Sinai Medical Center
Milwaukee
02.2017 - Current
- Supervised daily food service operations at a major medical facility.
- Trained staff on food safety and sanitation protocols.
- Coordinated meal preparation and distribution for patients and staff.
- Monitored inventory levels and ordered supplies.
Stocker
American TV and Appliance
Brown Deer
01.1998 - 11.2021
- Organized and arranged merchandise on shelves to enhance visual appeal and facilitate customer access.
- Restocked products promptly to maintain optimal inventory levels and support sales.
- Guided customers to locate items and provided detailed product information to enhance their shopping experience.
Lead Cook
Elmbrook Memorial Hospital
Brookfield
07.2015 - 02.2017
- Supervised kitchen staff to ensure efficient meal preparation and service.
- Developed menus that aligned with dietary requirements and hospital standards.
- Managed inventory and ordered supplies, ensuring seamless kitchen operations.
- Collaborated with nutritionists to develop balanced meal options that met patient dietary needs.
- Coordinated with other departments to schedule meal deliveries effectively.
- Monitored food quality and presentation, guaranteeing high standards before serving to patients and staff.
- Trained new cooks on food safety protocols and cooking techniques.
Cook Shift Leader
Alexian Village
Milwaukee
04.2002 - 06.2015
- Ensured compliance with food safety and sanitation standards.
- Trained new cooks on recipes and kitchen procedures to enhance consistency in meal preparation.
- Managed inventory levels and ordered supplies to maintain optimal stock for daily operations.
- Trained new cooks on proper food handling techniques.
- Organized the work area for efficient functioning during shifts.
- Ensured kitchen staff adhered to health and safety regulations to promote a safe working environment.
Food Service Worker
Luther Manor Nursing Home
Milwaukee
05.1996 - 11.2000
- Prepared and served nutritious meals to residents according to dietary guidelines, enhancing meal satisfaction.
- Maintained cleanliness and organization of kitchen and dining areas, ensuring a safe and welcoming environment.
- Assisted in inventory management and restocked supplies to support efficient kitchen operations.
- Trained new employees on food safety and service procedures.
- Monitored food temperatures to guarantee safety and quality standards.
Education
High School Diploma -
John Marshall High
Milwaukee, WI06-2001
Skills
- Point-of-sale operation
- POS operations
- Inventory management
- Sales strategy
- Product knowledge
- Visual merchandising
- Merchandising expertise
- Store operations
- Sales trends
- Customer service
- Employee training
- Team collaboration
- Time management
- Problem solving
- Attention to detail
- Adaptability
- Communication skills
- Conflict resolution
- Leadership skills
- Sales reporting
- Shelf stocking
- Inventory audits
- Truck unloading
- Store opening and closing
- Flexible schedule
- Relationship building
Timeline
Retail Sales Associate
Bestbuy Retail Store
10.2021 - Current
Food Service Supervisor
Aurora Sinai Medical Center
02.2017 - Current
Lead Cook
Elmbrook Memorial Hospital
07.2015 - 02.2017
Cook Shift Leader
Alexian Village
04.2002 - 06.2015
Stocker
American TV and Appliance
01.1998 - 11.2021
Food Service Worker
Luther Manor Nursing Home
05.1996 - 11.2000
High School Diploma -
John Marshall High