Nickolas S Thompson
San Francisco,CA
Summary
Results-driven professional with extensive experience in management, customer service, and food service operations, emphasizing cleanliness and quality standards. Seeking to leverage a diverse skill set and a proven record of success in an operational role to drive comprehensive growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Catering Support Staff
Kaiser Permanente
06.2024 - 11.2024
- Self-motivated with a strong sense of accountability
- Thrives in fast-paced environments
- Adept at both independent work and team collaboration
- Quick learner with the ability to adapt to new situations
General Manager
Red Leaf Salad Company
10.2018 - 06.2024
- Oversaw meal preparation, managed cash register operations, optimized inventory, and coordinated weekly supplier procurement.
- Directed team activities to ensure operational efficiency.
- Resolved staff conflicts by actively listening and finding common ground.
- Improved customer experience through feedback-driven changes, leading to increased repeat business.
Licensed Realtor®
EXp Realty
02.2023 - 01.2024
- Exhibited strong negotiation skills, fostering client relationships with empathy and integrity.
- Demonstrated effective problem-solving in complex transactions, consistently prioritizing client needs.
Operations Support
Target
10.2022 - 09.2023
- Provided excellent customer service, assisting guests with product knowledge to enhance their experience.
- Trained and supported new team members, creating a productive work environment.
- Managed cash office operations, including accurate cash handling, reconciliation of daily sales, and ensured compliance, maintaining financial integrity.
Education
Core Real Estate Studies -
Penn State University
Scranton, Pennsylvania02-2023
High School Diploma -
Wilkes-Barre Area
Plains, Pennsylvania06.2022
Skills
- 6 years in customer service
- 4 years in management
- Sales experience
- Time management
- Strong communication skills
Certification
ServSafe Food Handler® Certification
Timeline
Catering Support Staff
Kaiser Permanente
06.2024 - 11.2024
Licensed Realtor®
EXp Realty
02.2023 - 01.2024
Operations Support
Target
10.2022 - 09.2023
General Manager
Red Leaf Salad Company
10.2018 - 06.2024
Core Real Estate Studies -
Penn State University
High School Diploma -
Wilkes-Barre Area
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