Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nickolas Alarca

Katy

Summary

Dynamic professional with a proven track record in customer service and time management, honed across roles at Pet Evolution and Dick’s Sporting Goods . Excelled in enhancing shopping experiences and operational efficiency through expert product recommendations and inventory management. Skilled in computer usage and oral communication, with a knack for problem-solving and improving workplace standards.

Overview

4
4
years of professional experience

Work History

Wellness Associate

Pet Evolution
08.2024 - Current

• Assessed customer requirements and suggested appropriate products.

• Operated computer cash register to efficiently process transactions.

• Answering phones and providing accurate information and book appointments for grooming salon .

• Ensured cleanliness of facility and equipment to maintain operational standards.

• Arranged products and maintained inventory order.

Apparel Lead

Dick’s Sporting Goods
05.2023 - 06.2024
  • Cut inventory shrinkage through loss prevention measures.
  • Ensured safe work environment through enforcement of company policies and procedures.
  • Delivered personalized wardrobe recommendations using extensive product expertise.
  • Enhanced workforce performance by conducting consistent feedback meetings.

Retail Sales Associate

Macy's
09.2022 - 05.2023
  • Guided customers through their product-related questions and purchase process.
  • Optimized store cleanliness and organization to improve shopping ambiance.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Adhered to company guidelines during the resolution of return and exchange processes.

Warehouse Associate

Amazon
10.2020 - 09.2022

• Loaded and unloaded materials manually and mechanically from pallets, skids, and platforms.

• Monitored and recorded inventory levels using hand-held devices and computers.

• Reviewed orders, located merchandise quickly and started processing efficiently.

• Trained new associates in order fulfillment and warehouse product handling.

Education

Animal Health & Behavior - Zoology

Unity Environmental University
Gloucester, MA

Skills

  • Customer service
  • Time management
  • Computer skills
  • Cash handling
  • Complex Problem-solving
  • Oral communication
  • Data entry
  • Animal handling and care

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working

Timeline

Wellness Associate

Pet Evolution
08.2024 - Current

Apparel Lead

Dick’s Sporting Goods
05.2023 - 06.2024

Retail Sales Associate

Macy's
09.2022 - 05.2023

Warehouse Associate

Amazon
10.2020 - 09.2022

Animal Health & Behavior - Zoology

Unity Environmental University
Nickolas Alarca