Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nickolas Barrett

Montgomery,AL

Summary

While at Walmart I exceeded very quickly with my hard work and dedication which led me to becoming sponsor within my first 3months, following that I won the store champion of the month award within 6 months afterwards the safety associate of the month award and that brought me to gettin the temporary team-lead position. Dynamic leader with a proven track record at Walmart, excelling in team collaboration and problem-solving.

While with freeway insurance , I increased the upsell rate by 25% by identifying client needs and cross promoting bundled insurance products. I also Trained and mentored 3 new sales reps, helping them ramp up and hit sales quotas within their first 60 days

While working from home I’ve built strong client relationships without face to face interactions, leading to a 25% increase in repeat business and referrals . I also participated in virtual team sales trainings and consistently shared the best practices that improve team performance across remote channels.

Overview

2
2
years of professional experience

Work History

Temporary Teamlead

Walmart
03.2024 - 08.2025
  • Supervised daily operations, ensuring compliance with safety and quality standards.
  • Coordinated team schedules to optimize staffing and enhance productivity.
  • Trained new employees on operational procedures and customer service excellence.
  • Implemented process improvements that increased workflow efficiency among team members.
  • Resolved customer inquiries, enhancing satisfaction through effective problem-solving techniques.

Work From Home Agent

Wisconsin
01.2024 - 09.2024
  • Provided exceptional customer service through effective communication and problem-solving skills.
  • Managed customer inquiries via phone, email, and chat platforms efficiently.
  • Assisted in training new agents on operational procedures and software systems.
  • Documented customer interactions accurately to ensure consistent follow-up and resolution.
  • Navigated computer systems efficiently to access information quickly, providing accurate responses during customer interactions.
  • Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.

Insurance Specialist

Freeway Insurance
04.2023 - 12.2023
  • Analyzed client insurance needs and provided tailored policy recommendations.
  • Processed new applications and renewals efficiently to ensure timely coverage for clients.
  • Assisted clients with claims submissions, ensuring accurate documentation and prompt follow-up.
  • Collaborated with underwriters to evaluate risk factors and determine appropriate policy terms.

Education

High School Diploma -

Jefferson Davis Highschool
Montgomery, AL

Skills

    Communication & Active Listening

    Problem solving

    Team collaboration

    Negotiations & closing deals

    Multitasking

    Persuasion & influence

    Leader

Timeline

Temporary Teamlead

Walmart
03.2024 - 08.2025

Work From Home Agent

Wisconsin
01.2024 - 09.2024

Insurance Specialist

Freeway Insurance
04.2023 - 12.2023

High School Diploma -

Jefferson Davis Highschool
Nickolas Barrett