Nickolas Vastardis
Brooklyn,NY
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
21
21
years of professional experience
Work History
Server
Frankie and Johnnies Steakhouse
New York, NY
12.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Lefkes
Englewood Cliffs, NJ
04.2020 - 09.2021
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Restaurant Manager
Viand At The Beacon
New York, NY
01.2016 - 03.2020
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each afternoon.
- Limited portion sizes and used garnishes to control food costs.
Assistant Manager
Stella's
New York, NY
08.2013 - 01.2016
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Submitted reports to senior management to aid in business decision-making and planning.
Sous Chef
Brasserie
New York, NY
01.2004 - 04.2013
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Developed full, tasting, and special events menus to meet all establishment needs and maintain strong customer levels.
- Maintained well-organized mise en place to keep work efficient and consistent.
- Mentored more than 6 kitchen staff at all levels to prepare each for demanding roles.
- Collaborated with executive chef Luc Dimnet to create delicious meals for large banquets, including weddings events for up to 600 people.
Education
BBA -
Hofstra University
Hempstead, NYSkills
- Wine Knowledge
- Wine service
- Upselling skills
- Fine dining experience
- Experienced with large parties
Timeline
Server
Frankie and Johnnies Steakhouse
12.2021 - Current
Server
Lefkes
04.2020 - 09.2021
Restaurant Manager
Viand At The Beacon
01.2016 - 03.2020
Assistant Manager
Stella's
08.2013 - 01.2016
Sous Chef
Brasserie
01.2004 - 04.2013
BBA -
Hofstra University