Nickteha Yanez
Palm Bay,FL
Summary
Detail-oriented bilingual Office Administrator and Operations Coordinator with experience supporting fast-paced construction and roofing operations. Skilled in scheduling, customer service, payroll preparation, invoicing, supplier payments, contract preparation, permitting, and office management. Experienced with Microsoft Office, Excel, QuickBooks, data entry, and coordinating materials and deliveries to support project timelines. Recognized for strong organizational skills, problem-solving abilities, and maintaining efficient daily operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Administrator / Manager
JMak Roofing
Merritt Island, FL
10.2023 - Current
- Manage daily office operations and administrative processes in a fast-paced roofing environment.
- Execute accurate data entry tasks to maintain organized and reliable information systems.
- Provide customer service support by addressing client inquiries, resolving issues, and maintaining communication throughout projects.
- Coordinate and schedule appointments, projects, and workflow activities to improve operational efficiency.
- Process invoices, collect payments, submit supplier payments, and assist with accounting-related tasks.
- Prepare payroll and support financial administrative processes.
- Draft contracts and prepare documents for client signatures.
- Apply for permits across multiple counties and ensure documentation compliance.
- Utilize QuickBooks for accounting support, payment tracking, and administrative organization.
- Coordinate material orders and deliveries to align with project timelines and production schedules.
- Maintain organized records and office documentation for easy access and accuracy.
Scheduling Coordinator
Total Home Roofing
Rockledge, FL
03.2019 - 08.2022
- Utilized Microsoft Office and Excel to analyze data and create spreadsheets.
- Performed data entry tasks while maintaining accurate scheduling and operational records.
- Assisted customers with issue resolution and service coordination.
- Created and presented reports to support operational and production goals.
- Coordinated delivery of materials to ensure timely project production start dates.
- Developed and maintained scheduling processes to improve workflow efficiency.
- Communicated with vendors, customers, and internal teams to support daily operations.
Education
High School Diploma -
Eau Gallie High Schooler
Melbourne, FL05-2018
Skills
- Bilingual (English & Spanish)
- Office Administration
- Scheduling & Coordination
- Customer Service
- Microsoft Office & Excel
- QuickBooks
- Data Entry & Record Management
- Payroll Preparation
- Invoice Processing & Payment Collection
- Supplier Payments
- Contract Preparation
- Permit Applications & County Submissions
- Material Ordering & Delivery Coordination
- Operations Support
- Workflow Management
Certification
Notary Public
Timeline
Office Administrator / Manager
JMak Roofing
10.2023 - Current
Scheduling Coordinator
Total Home Roofing
03.2019 - 08.2022
High School Diploma -
Eau Gallie High Schooler