Nickthanial Gustafson
Rice Lake
Summary
Dynamic and customer-focused Sandwich Artist at SUBWAY® Restaurants, recognized for enhancing customer satisfaction through personalized service and order accuracy. Proven expertise in food preparation and cash handling, while fostering teamwork and maintaining high food safety standards. Committed to operational excellence and training new staff to elevate team performance.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Rice Lake, WI
09.2023 - Current
- Prepared sandwiches and salads according to customer specifications, ensuring quality and freshness.
- Maintained cleanliness of workstations and dining areas, adhering to food safety standards.
- Assisted in inventory management by tracking ingredients and supplies for optimal stock levels.
- Educated customers on menu options, enhancing their dining experience through personalized recommendations.
- Collaborated with team members to meet peak-hour demands efficiently while maintaining service quality.
- Trained new staff on operational procedures and sandwich preparation techniques to ensure consistency.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
Education
High School Diploma -
Rice Lake High School
Rice Lake, WISkills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Concise time-management
- Cleaning and organization
- Reliability and punctuality
- Food preparation
- Cash handling proficiency
- Cash handling
- Money handling
- Food service standards
- Sandwich preparation
- Heavy lifting
- Order accuracy
- POS system operation
- Safe food handling
- Professionalism and courtesy
- Order management
Languages
English
Timeline
Sandwich Artist
SUBWAY®Restaurants
09.2023 - Current
High School Diploma -
Rice Lake High School