Nicky Noel-Collins
Brooklyn,NY
Summary
Dynamic leader with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
25
25
years of professional experience
Work History
Real Estate Sales Associate
Amethyst Real Estate Services
Trinidad & Tobago
06.2019 - 06.2024
- Developed strong relationships with clients by providing exceptional customer service and timely communication.
- Conducted open houses to showcase properties, generating interest and attracting potential buyers.
- Streamlined the closing process by coordinating inspections, appraisals, title work, and other necessary documentation in a timely manner.
- Communicated with clients to understand property needs and preferences.
- Managed multiple transactions simultaneously with attention to detail and organization, meeting all deadlines consistently.
- Maintained an up-to-date knowledge of local market trends, allowing for accurate pricing recommendations for clients.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Generated leads through networking events, building a strong referral base for future business opportunities.
Business Proprietor
Self Employed (Retaurant & Bar)
Trinidad & Tobago
07.2014 - 04.2024
- Designed a successful sales strategy that generated significant revenue increases year after year.
- Managed contract negotiations and vendor compliance, supporting new account development and broadening service offerings.
- Utilized data-driven decision-making processes to continuously improve overall business performance over time.
- Increased customer satisfaction by implementing innovative marketing strategies and efficient business operations.
Business Proprietor
Self Employed (Clothing Store)
Trinidad & Tobago
01.2009 - 12.2016
- Designed a successful sales strategy that generated significant revenue increases year after year.
- Increased customer satisfaction by implementing innovative marketing strategies and efficient business operations.
- Utilized data-driven decision-making processes to continuously improve overall business performance over time.
Project Manager
Hydrotech Limited
Trinidad & Tobago
02.2003 - 05.2014
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Accounts Clerk
Republic Bank Limited
Trinidad & Tobago
09.1999 - 01.2003
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
Education
Microsoft Projects
SBDCS Global Learning Institute
Trinidad & Tobabgo03.2008
Human Resources Management
University of The West Indies
Trinidad & Tobago06.2006
Project Management
ROYTECH
Trinidad & Tobago07.2002
Business Administration
ROYTECH
Trinidad & Tobago07.2000
Skills
- Property Management
- Real Estate Law
- Property Maintenance
- Social Media Marketing
- Project Management
- Project Planning
- Strategic Planning
- Processes and procedures
- Conflict Management
- Purchasing and procurement
- Customer relations specialist
- Resource Allocation
- Operations Management
- Revenue Generation
Timeline
Real Estate Sales Associate
Amethyst Real Estate Services
06.2019 - 06.2024
Business Proprietor
Self Employed (Retaurant & Bar)
07.2014 - 04.2024
Business Proprietor
Self Employed (Clothing Store)
01.2009 - 12.2016
Project Manager
Hydrotech Limited
02.2003 - 05.2014
Accounts Clerk
Republic Bank Limited
09.1999 - 01.2003
Microsoft Projects
SBDCS Global Learning Institute
Human Resources Management
University of The West Indies
Project Management
ROYTECH
Business Administration
ROYTECH