Nicky Voynick
Harmony,Pennsylvania
Summary
Professional with proven track record in fostering strong client relationships and delivering exceptional service. Known for ability to drive client satisfaction and loyalty through attentive communication and customized solutions. Highly collaborative and results-focused, with reputation for adaptability and reliability. Skilled in conflict resolution and strategic planning to meet evolving client needs.
Overview
36
36
years of professional experience
Work History
Client Relationship Manager
Sechler Law Firm
05.2019 - Current
- Developed strong rapport with clients through consistent follow-up and attention to detail.
- Coordinated appointments between clients and attorneys, ensuring efficient scheduling and time management within the firm.
- Adapted quickly to new software programs utilized within the firm for data entry, record-keeping, and appointment scheduling.
- Facilitated effective communication among team members by organizing regular meetings to discuss ongoing cases, updates, and priorities.
Media Strategist
Salem Media Group
05.2016 - 05.2019
- Specialize in building media plans for small to medium sized businesses using broadcast and digital platforms.
Owner/Startup Founder
Sparkle Cleaning
02.2001 - 05.2016
- Managed day-to-day business operations for residential and commercial cleaning business.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Owner/Startup Founder
TNT Office Equipment
04.1995 - 02.2001
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
National Accounts
SYSCO Food Service
09.1989 - 09.1995
- Collaborated with sales team to identify new business opportunities within existing national accounts, driving revenue growth, specifically hospitals and healthcare facilities.
Education
Bachelor of Arts - Communication
Slippery Rock University
Slippery Rock, PASkills
- Strategic business growth
- Relationship development
- Expert in calendar organization
- Partnership growth strategies
- Efficient client onboarding management
- Customer engagement
Timeline
Client Relationship Manager
Sechler Law Firm
05.2019 - Current
Media Strategist
Salem Media Group
05.2016 - 05.2019
Owner/Startup Founder
Sparkle Cleaning
02.2001 - 05.2016
Owner/Startup Founder
TNT Office Equipment
04.1995 - 02.2001
National Accounts
SYSCO Food Service
09.1989 - 09.1995
Bachelor of Arts - Communication
Slippery Rock University
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