Summary
Overview
Work History
Education
Skills
Timeline
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Nico Alcox

Charleston,SC

Summary

Dynamic and customer-focused professional with extensive experience at multiple restaurants and retail stores, excelling in sales transactions and customer service. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in point-of-sale systems and inventory management, consistently achieving high accuracy in cash handling and fostering strong customer relationships.

Overview

4
4
years of professional experience

Work History

Cashier

Harris Teeter
08.2024 - 02.2025
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.

Server

LOOK Cinemas
05.2023 - 07.2023
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Cashier

Chick-fil-A
04.2023 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Team Member

YourPie Pizza
10.2020 - 03.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Communicated closely with servers to fully understand special orders for customers.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
05.2023

Skills

  • Product restocking
  • Drawer balancing
  • Returns processing
  • Training and onboarding
  • Time management skills
  • Customer service
  • Sales transactions
  • Merchandise restocking
  • Order packaging
  • Point-of-sale system
  • Payment processing
  • Inventory management
  • Ordering and stocking
  • Customer assistance
  • Order taking
  • Conflict resolution

Timeline

Cashier

Harris Teeter
08.2024 - 02.2025

Server

LOOK Cinemas
05.2023 - 07.2023

Cashier

Chick-fil-A
04.2023 - 05.2023

Team Member

YourPie Pizza
10.2020 - 03.2023

High School Diploma -

Penn Foster Career School

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