Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Nico Cortes

Cedar Park,TX

Summary

Highly driven Individual successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

General Manager

Chi'lantro
Austin, TX
11.2022 - Current

Annual sales volume: $1,548,943.15 Staff size: 20/21

Fast casual Restaurant based out of Austin, Serving Korean Barbecue and Mexican infused cuisine.

  • Monitored financial performance and identified areas for improvement in food cost savings and Labor. Achieving 20% EBITDA for 2023.
  • Learned Entrepreneurial Operating System (EOS) and trained lower management on its implementation. Held weekly meeting and assigned quarterly rocks/tasks for management team to achieve operational goals.

Senior Sales Development Representative

Rev.com Inc.
Austin, TX
07.2022 - 11.2022
  • Outbounded to leads from College institutes across the country and the United Kingdom.
  • Utilized SalesForce, Outreach, Zoom Info, And Linkedin Sales Navigator very heavily.
  • Collaborated with cross-functional teams such as marketing and operations to develop targeted campaigns aimed at expanding new Education Vertical.
  • Achieved given quote of outbound leads after training.

Assistant General Manager

Lupe Tortilla
Austin
02.2019 - 07.2022

Annual sales volume: $7,488,913 Staff size: FOH 32BOH 25

High Volume Upscale Tex Mex Restaurant: Full bar, Private Dining Room, Catering. Seats 200+ guest.

  • Facilitated COGs and Labor training for management teams in 4 Austins stores.
  • Led team through maintaining operations during COVID transitions.
  • Oversaw daily operations and output of staff/management team on shift.

Kitchen Manager

Lupe Tortilla
Austin, TX
05.2018 - 02.2019
  • Tracked Food cost, resulting in a 4% decrease through the implementation of routines and audits.

  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Front of House Manager

Lupe Tortilla
Austin, TX
01.2017 - 05.2018
  • Decreased inventory loss in bar by 8%.
  • Trained scheduled and oversaw FOH staff

Bartender

Lupe Tortilla
Austin, TX
06.2015 - 01.2017

Education

Leander High School
Leander, TX
06-2015

Skills

  • Schedule Management
  • Sales
  • Workflow Planning
  • Customer Relationship Management
  • Goal Setting
  • Excellent Communication

Certification

  • Outreach Prospecting Specialist

Languages

Spanish
Professional

References

References available upon request.

Timeline

General Manager

Chi'lantro
11.2022 - Current

Senior Sales Development Representative

Rev.com Inc.
07.2022 - 11.2022

Assistant General Manager

Lupe Tortilla
02.2019 - 07.2022

Kitchen Manager

Lupe Tortilla
05.2018 - 02.2019

Front of House Manager

Lupe Tortilla
01.2017 - 05.2018

Bartender

Lupe Tortilla
06.2015 - 01.2017

Leander High School
Nico Cortes