Nico Manzano
Kenmore
Summary
Motivated psychology student with leadership experience in fast-paced environments. Demonstrated ability to enhance team efficiency and customer satisfaction through effective communication and operational management. Seeking opportunities to further develop skills while contributing to organizational success.
Overview
6
6
years of professional experience
Work History
Server
Hokkaido Santouka Ramen
Seattle
11.2025 - Current
- Provided exceptional customer service in fast-paced restaurant environment, enhancing guest satisfaction
- Took orders accurately and efficiently, fostering positive interactions with guests
- Ensured cleanliness of dining area and supported team operations to create welcoming atmosphere
- Perform opening and closing duties, including cleaning, restocking, and sanitation
Store Manager
Happy Lemon
Seattle
03.2025 - 11.2025
- Managed daily store operations, facilitating communication between staff and ownership
- Trained and supervised staff while maintaining high service standards
- Created employee schedules, ensuring adequate staffing to meet customer demand
- Oversaw inventory management, including ordering supplies and tracking stock levels to maintain optimal stock
- Handled cash transactions, refunds, and financial accountability
Shift Leader
Bobalust
Kirkland
09.2024 - 04.2025
- Led shift operations and ensured efficient service during peak hours
- Prepared beverages to meet quality standards and enhance customer experience
- Executed cleaning and restocking procedures to ensure kitchen efficiency
- Supported team members to streamline workflow and boost customer satisfaction
Shift Manager
Happy Lemon
Seattle
02.2024 - 03.2025
- Supervised daily operations, including opening and closing procedures
- Managed staff breaks, register balancing, and inventory tracking
- Resolved employee and customer issues professionally
- Prepared ingredients and supported front-of-house service
Team Member
Rare Tea
Kirkland
01.2023 - 09.2023
- Delivered customer service by efficiently handling order-taking and addressing customer inquiries
- Prepared beverages while consistently maintaining product quality standards
- Opened and closed store, ensuring readiness through thorough preparation and cleaning
Assistant Teacher / Floater
Haggard Childcare Resources
Seattle
01.2020 - 09.2022
- Collaborated with teachers on lesson preparation and classroom management to support student engagement
- Facilitated daily activities and supervision across multiple classrooms to enhance learning environment
- Ensured safety and structure in classrooms by supervising children during activities, promoting a secure atmosphere
Education
Bachelor of Arts - Psychology
University of Washington Bothell
Bothell, WA01-2026
Associate Degree - Psychology
Bellevue College
Bellevue, WA03-2025
Running Start Program - Biology
Cascadia College
Kenmore, WA06-2024
High School Diploma -
Bothell High School
Bothell, WA06-2024
Skills
- Leadership & Team Management
- Customer Service & Guest Relations
- Inventory Control & Cash Handling
- POS Systems
- Microsoft Office (Word, Excel)
- Food Preparation & Food Safety
- Communication & Interpersonal Skills
- Time Management & Organization
- Problem Solving & Conflict Resolution
Personal Information
Willing To Relocate: 1
Timeline
Server
Hokkaido Santouka Ramen
11.2025 - Current
Store Manager
Happy Lemon
03.2025 - 11.2025
Shift Leader
Bobalust
09.2024 - 04.2025
Shift Manager
Happy Lemon
02.2024 - 03.2025
Team Member
Rare Tea
01.2023 - 09.2023
Assistant Teacher / Floater
Haggard Childcare Resources
01.2020 - 09.2022
Bachelor of Arts - Psychology
University of Washington Bothell
Associate Degree - Psychology
Bellevue College
Running Start Program - Biology
Cascadia College
High School Diploma -
Bothell High School