Nicola Doran
Summary
Hardworking and enthusiastic server with a proven track record of consistently delighting and exceeding customer expectations. I hope to drive loyalty in customers and contribute to a pleasant work environment through my positive attitude and work ethic.
Overview
9
9
years of professional experience
Work History
Server
Tribeca Grill
05.2024 - Current
- Cultivated warm relationships with regular and VIP customers.
- Served food and beverages promptly with focused attention to customer needs.
- Recommended wine pairings from the Wine Spectator Grand Award-winning wine list.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Ensured exceptional guest dining experience
- Made managers aware of any special accommodations, such as specific food allergies prior to reporting it to the kitchen
- Served bigger parties during banquets, wedding receptions, and private events
- Oversaw preparation and accommodation of five to eight tables per shift
Server
Perry's Steakhouse
01.2022 - 10.2022
- Provided a professional and inviting attitude when interacting with guests and employees
- Helped the guests select menu items; recommending cocktails, suggesting courses, explaining chef's features, and identifying wines
- Carved and presented dishes tableside
- Maintained the cleanliness of tables and dining area around guests
- Completed opening, running and closing side work related to job-duties
- Ensured customer satisfaction by being friendly and accessible
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages
Server
Vic's On The River
05.2021 - 07.2021
- Oversaw preparation and accommodation of five tables per shift.
- Delivered accurate food orders for each guest.
- Recommended wine pairings with dishes.
- Ensured customer satisfaction by being friendly and accessible.
Head Server
Under The Angels Restaurant
07.2016 - 09.2017
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to guests.
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Education
Doctor of Medicine -
Collegium Medicum At Jagiellonian University
05.2018
Skills
- Detail-oriented
- Great communication skills
- Team player
- Willingness to learn
- Banquet service
- Wine pairing recommendations
- Daily specials memorization
- Bilingual (English, Polish)
Timeline
Server
Tribeca Grill
05.2024 - Current
Server
Perry's Steakhouse
01.2022 - 10.2022
Server
Vic's On The River
05.2021 - 07.2021
Head Server
Under The Angels Restaurant
07.2016 - 09.2017
Doctor of Medicine -
Collegium Medicum At Jagiellonian University
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