Nicola Nicholas
Pittsburg,CA
Summary
Highly motivated and results-driven warehouse professional bringing extensive experience in logistics and distribution. Team player and natural leader with excellent communication skills.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Macy's
Fairfield, CA
11.2018 - 12.2018
- Cultivated customer loyalty, promoted repeat customers and improved sales
- Provided primary customer support to internal and external customers in fast-paced environment
- Responded to customer requests for products, services and company information
- Offered advice and assistance to customers, paying attention to special needs or wants
Package Handler
FedEx
Fairfield, CA
12.2018 - 04.2019
- Prepared pallets of boxes for easy transportation between customer and storage locations
- Assembled, sealed and loaded packages into correct trucks
- Kept storage areas organized, clean and secure to fully protect company assets
- Sorted items according to its destination
- Removed jams and unblocked conveyor system to maintain flow of goods
Cashier
In-N-Out Burger
Fairfield, CA
11.2016 - 11.2017
- Counted cash in register drawer at beginning and end of shift
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Operated cash register for cash, check and credit card transactions with [Number]% accuracy
- Used cash registers and POS systems to request and record customer orders and compute bills
- Assisted customers by answering questions and fulfilling requests
- Worked closely with [Job title] to solve problems and handle customer concerns
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
Education
undefined
Sem Yeto Highschool
06.2017
Skills
- Warehouse environment safety
- Menu memorization
- Safe food handling
- Quality control
- Food preparation
- ServSafe
- Sale expertise
- Credit card processing
- Quick learner
- Good listening skills
- Creative problem solving
Timeline
Package Handler
FedEx
12.2018 - 04.2019
Customer Service Representative
Macy's
11.2018 - 12.2018
Cashier
In-N-Out Burger
11.2016 - 11.2017
undefined
Sem Yeto Highschool
Similar Profiles
Katayoun ZandKatayoun Zand
Retail Sales Associate at Macy'sRetail Sales Associate at Macy's
KIANNA L SANCHEZKIANNA L SANCHEZ
Lancôme Beauty Advisor at Macy'sLancôme Beauty Advisor at Macy's
ROCIO RUIZROCIO RUIZ
Retail Customer Service at Macy'sRetail Customer Service at Macy's
Mickey CoronadoMickey Coronado
Generalist at Macy'sGeneralist at Macy's
Mary Moore FloresMary Moore Flores
Rhythm Masters DJ & Photo Booth at Adam BarreraRhythm Masters DJ & Photo Booth at Adam Barrera