Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicolai O'Donnell

Butte,MT

Summary

Dynamic professional with a proven track record in customer service excellence and landscape maintenance, honed at notable employers including Taco Bell Cantina. Specializes in customer service recovery and demonstrates reliability in all tasks. Expert in enhancing customer experiences and adept at physical tasks, such as lifting, ensuring operational efficiency and safety.

Overview

6
6
years of professional experience

Work History

Customer Service

Taco Bell Cantina
07.2023 - Current

Landscaper

Next Gen Landscaping
06.2023 - 07.2023
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed lifting or moving of rock.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

Customer Service

McDonald's
04.2020 - 01.2022
  • Provided excellent customer service, addressing member needs promptly and courteously.
  • Conducted customer service training sessions for new team members.
  • Utilized exceptional customer service skills to satisfy all needs.

Education

No Degree - History

University of Montana Western
Dillon, MT

Butte High
Butte, MT
05-2024

Skills

  • Customer service oversight
  • Customer Service Recovery
  • Superior customer service
  • Customer service expertise
  • Lifting
  • Reliability

Timeline

Customer Service

Taco Bell Cantina
07.2023 - Current

Landscaper

Next Gen Landscaping
06.2023 - 07.2023

Customer Service

McDonald's
04.2020 - 01.2022

No Degree - History

University of Montana Western

Butte High