Nicolas Arce
Hardworking candidate well-versed in the hospitality industry. Experienced in providing exceptional customer service to guests and ensuring efficient operations within the establishment. Committed to developing a strong working relationship with all members of the restaurant staff to promote optimal service delivery. Able to adapt and apply skills to any position or problem. Service-focused worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work.
Work History
Server
6 Months- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Streamlined workflow during peak hours, improving table turnover rates and service efficiency.
- Managed order accuracy by coordinating with kitchen staff on meal preparations.
- Prioritized sales goals while staying efficient and garnering good reviews.
Food Runner/Host/Serving
1 Year 4 Months- Facilitated pre-bussing after table clearing to streamline service delivery.
- Welcomed guests with professionalism and warmth to enhance initial interactions.
- Displayed positive demeanor during extended hours in fast-paced environment to enhance guest satisfaction.
- Collaborated closely with team members to ensure high-quality guest experiences.
- Assisted with pre-bussing after table clearing for efficient service delivery.
- Monitored dish temperature and presentation to uphold service standards.
- Adhered to sanitation protocols when handling food products to ensure safety.
- Restocked supplies and prepared ingredients during peak hours to support kitchen operations.
Host/Server
1 Year- Ensured cleanliness and functionality of equipment to maintain restaurant readiness.
- Fostered a positive atmosphere by maintaining a friendly demeanor throughout shifts.
- Managed phone reservations and addressed guest inquiries to enhance satisfaction.
- Coordinated phone reservations and addressed guest inquiries, improving guest satisfaction.
- Assisted team members by serving food, beverages, and clearing tables efficiently.
- Supported servers and bussers during peak hours by running food and clearing tables.
- Trained new staff on hosting etiquette and operational procedures.
- Trained new staff on hosting etiquette and operational procedures, fostering a knowledgeable team.
Education
High School Diploma
Skills
Certification
- TIPS Certified
- ServSafe Certified
Timeline
Server
Food Runner/Host/Serving
Host/Server
Frederick High School
Education and Training
Currently enrolled at Frederick Community College
CTE Student
ServSafe certified
High School Diploma (Frederick High School)
References
| Richard Cauble | Mentor, Restaurant Owner | 301 717 6842 |
| Christian Johnson | Past Manager | 240 676 9097 |