Nicolas Equihua
Pomona,CA
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.
Overview
7
7
years of professional experience
Work History
Bartender
San Manuel Casino
777 San Manuel Blvd S, Highland CA 92346
08.2025 - Current
- Prepared and served a variety of beverages in high-volume settings.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in training new staff on cocktail recipes and customer service standards.
- Collaborated with team members to enhance guest experiences through personalized service.
- Managed inventory levels, ordering supplies to minimize waste and maintain stock availability.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Darden
9251 Monte Vista Ave, Montclair CA 91763
09.2024 - 08.2025
- Developed seasonal drink menus based on customer preferences and trending flavors.
- Handled cash transactions accurately, ensuring proper end-of-shift reconciliation processes.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Trainer
Chick-fil-A
Aurora, CO
07.2023 - 09.2024
- Developed and implemented training programs to enhance team performance and customer service skills.
- Facilitated onboarding sessions for new hires, ensuring smooth integration into Chick-fil-A culture.
- Mentored team members to improve operational efficiency and foster a collaborative work environment.
- Conducted regular assessments of training effectiveness, refining content based on feedback and performance metrics.
Manager
Midfield Concession Ent
Denver, CO
07.2022 - 04.2023
- Led team to enhance operational efficiency through streamlined processes and improved training programs.
- Developed and implemented new inventory management system to optimize stock levels and reduce waste.
- Oversaw daily operations, ensuring compliance with health and safety regulations across all service areas.
- Trained and mentored staff on customer service best practices, resulting in elevated guest satisfaction scores.
Shift Manager
McDonald's Restaurant
Pomona, CA
01.2019 - 05.2022
- Trained and mentored new employees to maximize team performance.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Education
High School Diploma -
Pomona High School
Pomona, CA05-2022
Skills
- Team leadership
- Time management
- Complex Problem-solving
- Customer service
- Highly reliable
- Team player attitude
- Strong multitasking
- Cleanliness and hygiene
- Payment processing
- Hospitality service expertise
- Alcohol awareness
- Food service
- Professional appearance
Languages
Spanish
Professional Working
Timeline
Bartender
San Manuel Casino
08.2025 - Current
Bartender
Darden
09.2024 - 08.2025
Trainer
Chick-fil-A
07.2023 - 09.2024
Manager
Midfield Concession Ent
07.2022 - 04.2023
Shift Manager
McDonald's Restaurant
01.2019 - 05.2022
High School Diploma -
Pomona High School