Nicolas Fonseca
Hollywood,FL
Summary
Dedicated professional with strong customer service skills. Experienced in resolving complaints and enhancing store presentation. Committed to building lasting customer relationships and ensuring satisfaction. Detail-oriented individual with experience in inventory management and team collaboration. Skilled in organizing stock and improving store displays. Eager to leverage expertise in customer service to drive sales and enhance the shopping experience. Proactive and adaptable sales associate with a solid background in customer service and problem-solving. Recognized for effective communication skills and maintaining inventory levels. Ready to contribute to a dynamic team and improve customer engagement.
Overview
3
3
years of professional experience
Work History
Salesperson
AutoZone
Hollywood, Florida
06.2023 - Current
- Assisted customers in identifying and selecting automotive parts and accessories.n\
- Maintained inventory levels by organizing stock and restocking shelves as needed.
- Collaborated with team members to enhance store presentation and product displays.
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
Sales Associate
Dunkin' Donuts
Hollywood, Florida
01.2023 - 06.2023
- Managed cash register, processed payments, and handled customer transactions.
- Prepared and served food and beverages to customers efficiently.
- Assisted in training new employees on company procedures and customer service standards.
- Followed health and safety guidelines to maintain food quality and hygiene standards.
- Stocked supplies, organized inventory, and ensured product availability for service.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, and mopping floors.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Operated cash register and received payment from customers in cash or credit form.
- Greeted customers and took their orders in a friendly and efficient manner.
Education
On the pathway to a Bachlelors Degree - Construction Project Management
Broward College
Fort Lauderdale, FLSkills
- Inventory management
- Customer engagement
- Product description
- Active listening
- Team collaboration
- Sales techniques
- Conflict resolution
- Customer relationship building
- Display restocking
- Customer service
Languages
English
Native/ Bilingual
Spanish
Professional
Affiliations
- Played baseball growing up from 5th grade all the way to 9th grade
- Played Basketball for a year or two
Timeline
Salesperson
AutoZone
06.2023 - Current
Sales Associate
Dunkin' Donuts
01.2023 - 06.2023
On the pathway to a Bachlelors Degree - Construction Project Management
Broward College
Similar Profiles
Makayla YoungMakayla Young
Sales Customer Satisfaction at AutoZoneSales Customer Satisfaction at AutoZone
Michael MathisMichael Mathis
Parts Specialist at AutoZoneParts Specialist at AutoZone
Elizabeth MaganaElizabeth Magana
Sales Associate Manager at AutoZoneSales Associate Manager at AutoZone
Heather RunyanHeather Runyan
Commercial Specialist, Parts Expert at AutozoneCommercial Specialist, Parts Expert at Autozone
Ariana JacoAriana Jaco
ER/ICU Hospital Volunteer at New York Presbyterian Hudson Valley HospitalER/ICU Hospital Volunteer at New York Presbyterian Hudson Valley Hospital