Nicolas Gambis
Fort Collins,Colorado
Summary
Hospitality management graduate with hands-on experience in restaurant operations, staff supervision, scheduling, payroll, and customer service. Proven ability to manage high-volume environments, lead teams, and maintain exceptional guest experiences. Strong background in both front-of-house and back-of-house operations with a strong passion for service excellence and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
Insomnia Cookies
Fort Collins, CO
09.2023 - Current
- Delivered customers orders efficiently while maintaining accuracy and professionalism.
- Provided direct customers service, representing the brand during late-night and high-volume shifts.
- Managed cash and digital transactions responsibly.
- Supported store during peak hours to ensure timely service and customer satisfaction.
Operations Assistant
Bellissimo Inc
Fort Collins, CO
07.2024 - 10.2025
- Served as a direct assistant to the company owner, supporting daily business operations across multiple departments.
- Performed a wide range of duties including bar serving, bussing, construction labor, landscaping, moving and site preparation.
- Assisted with office operations such as payroll processing, paying credit card statements, and organizing financial records.
Server and Bartender
Obstacle Brewing
Fort Collins, Colorado
06.2022 - 03.2023
- Collaborated with kitchen staff to streamline food delivery processes, enhancing efficiency.
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Managed cash register transactions accurately, maintaining financial integrity during shifts.
- Trained new servers on menu knowledge and service techniques, fostering team development.
- Recommended food and beverage pairings to guests, increasing overall sales and customer experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Delivery Boy Manager
Nonna’s Pizzeria and Restaurant
Putnam Valley
06.2018 - 12.2022
- Responsible for all delivery driver payrolls and schedules. Familiar with all facets of restaurant work and management.
- Managed delivery routes efficiently to optimize time and reduce fuel costs.
- Communicated effectively with kitchen staff to coordinate order readiness and special requests.
Restaurant Worker
Aspen Grille
Fort Collins, Colorado
01.2022 - 05.2022
- Oversaw daily operations, ensuring adherence to quality standards and customer expectations.
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Greeted customers at front counter to answer questions and input meal orders into POS system.
- Managed inventory and ordered food and supplies to maintain adequate stock.
Stock Boy
Shells Inc
Cortlandt Manor, NY
05.2018 - 12.2018
- Responsible for keeping a clean gas station, bathroom and stockroom. Ensured all coolers and isles were stocked with drinks and products.
- Trained new staff on proper stocking procedures and safety protocols for warehouse operations.
- Improved store appearance, keeping aisles clean and uncluttered for an enjoyable shopping experience.
Education
Degree - Hospitality Management
Colorado State
Fort Collins, Colorado05-2024
G.E.D - undefined
Putnam Valley High School
Cortlandt Manor, NY05-2020
Highschool - Liberal Arts
Bard High School Early College
Long Island City, NY04-2018
Skills
- Food service, Communication skills, Time management, Restaurant experience, Bilingual, Leadership, Customer service
Certification
Certified Cicerone
Servsafe Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Operations Assistant
Bellissimo Inc
07.2024 - 10.2025
Delivery Driver
Insomnia Cookies
09.2023 - Current
Server and Bartender
Obstacle Brewing
06.2022 - 03.2023
Restaurant Worker
Aspen Grille
01.2022 - 05.2022
Delivery Boy Manager
Nonna’s Pizzeria and Restaurant
06.2018 - 12.2022
Stock Boy
Shells Inc
05.2018 - 12.2018
G.E.D - undefined
Putnam Valley High School
Highschool - Liberal Arts
Bard High School Early College
Degree - Hospitality Management
Colorado State