Nicolas Gerardi
Chandler,AZ
Summary
Dynamic and personable marketing student with hands-on experience in fast-paced restaurant environments and a strong foundation in sales and customer engagement. Skilled in social media strategy, persuasive communication, and relationship-building, with a proven ability to thrive under pressure and deliver results. Skilled at managing multiple priorities, fostering positive client interactions, and contributing to team success in both hospitality and marketing settings.
Overview
3
3
years of professional experience
Work History
Server
Buffalo Wild Wings
07.2024 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server
Grimaldi's Pizzeria
06.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Wire Technician
Amcomm Telecommunications Inc.
06.2022 - 08.2022
- Maintained up-to-date knowledge of industry advancements, incorporating new techniques into daily tasks when applicable.
- Collaborated with fellow technicians to complete complex wiring projects within tight deadlines.
- Exceeded team productivity goals through diligent work ethic and strong attention to detail during installation procedures.
Outside Service Attendant
Ocotillo Golf Resort
01.2022 - 06.2022
- Contributed to a well-maintained facility by performing routine maintenance tasks on golf carts and equipment.
- Fostered a positive work environment by maintaining open lines of communication with coworkers and supervisors, addressing any concerns or issues as they arose.
- Efficiently managed pace of play during busy periods by monitoring course activity and providing timely assistance when necessary.
- Increased player enjoyment with timely assistance in locating stray or lost golf balls during play.
Education
Bachelor of Science - Business Administraction, Marketing
Northern Arizona University
Flagstaff, AZ05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Workload balancing
- Deadline management
- Highly adaptable
Timeline
Server
Buffalo Wild Wings
07.2024 - Current
Server
Grimaldi's Pizzeria
06.2023 - 08.2024
Wire Technician
Amcomm Telecommunications Inc.
06.2022 - 08.2022
Outside Service Attendant
Ocotillo Golf Resort
01.2022 - 06.2022
Bachelor of Science - Business Administraction, Marketing
Northern Arizona University
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