Nicolas Jeronimo
MOLINA HEALTHCARE
Long Beach,CA
8
Years of experience
1
Certification
2
Language
Healthcare support professional with 8+ years of experience supporting mailroom operations, medical records, document management, shipping logistics, and administrative functions within a healthcare environment. Proven experience handling confidential healthcare information, coordinating time-sensitive shipments, maintaining accurate records, and supporting clinical, executive, and administrative teams. Skilled in HIPAA-compliant processes, document scanning, shipping and receiving, inventory tracking, vendor coordination, and operational support.
Work History
Mailroom & Quality Improvement Support Specialist
7 Years 11 Months- Managed daily incoming and outgoing mail, packages, and interoffice shipments while meeting time-sensitive delivery requirements.
- Retrieved, scanned, organized, and securely transferred confidential medical records and healthcare documents in accordance with HIPAA and company policies.
- Coordinated certified, overnight, priority, and other time-sensitive shipments through USPS and FedEx, ensuring accurate and timely delivery.
- Maintained accurate records of shipments, deliveries, inventory, and mailroom activities to support efficient daily operations.
- Operated document-scanning, postage, and mailroom equipment while coordinating repairs, maintenance, and vendor communications.
- Supported executive, clinical, and administrative teams by prioritizing urgent deliveries, records, and departmental requests.
- Identified and reported process and compliance issues while supporting established mailroom procedures, quality improvement activities, and company policies.
- Collaborated with internal departments and external vendors to resolve delivery, equipment, and operational issues.
- Managed multiple priorities in a fast-paced healthcare environment while maintaining accuracy, confidentiality, organization, and dependable service.
Education
High School Diploma
Skills
Healthcare & Administrative Support
Mailroom Operations & Logistics
Medical Records Management
Document Scanning & File Management
Shipping & Distribution
USPS & FedEx Coordination
HIPAA Compliance & Confidential Records
Document & Inventory Tracking
Quality Improvement Support
Vendor Communication
Equipment Operation & Troubleshooting
Microsoft Office
Data Entry & Recordkeeping
Documentation & Reporting
Cross-Functional Team Support
Time-Sensitive Delivery Coordination
Certification
HIPAA Compliance Certification
LANGUAGES
Spanish
Native or Bilingual
AWARDS & RECOGNITION
Employee of the Month — Molina Healthcare
Perfect Attendance Award
Timeline
Mailroom & Quality Improvement Support Specialist
MOLINA HEALTHCARE
2018.05 - 2026.04Read More
Banning High School
High School Diploma
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