Nicolas Martinez
Forney,TX
Summary
Experienced Crew Trainer with a strong background in employee training and team development. Focused on delivering performance feedback and creating collaborative work environments. Committed to enhancing employee skills, boosting productivity, and providing effective mentorship.
Overview
1
1
year of professional experience
Work History
Crew Trainer
McDonald's
Rockwall, Texas
12.2024 - 06.2026
- Trained new crew members on operational procedures and food safety standards.
- Provided constructive feedback and one-on-one coaching to enhance employee skills and performance.
- Evaluated crew member performance in the field, offering targeted feedback and guidance for improvement.
- Facilitated daily team meetings to align goals and reinforce service standards, fostering a unified approach to operations.
- Collaborated with management to develop and implement targeted training programs, supporting staff development and operational efficiency.
- Stayed up to date on requirements of all team positions to optimize training.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Coordinated with management to identify training needs and opportunities.
- Monitored food preparation processes to ensure quality and consistency.
- Demonstrated effective customer service techniques during peak hours of operation.
- Collaborated with management to develop and implement strategies for enhanced customer service.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
High School Diploma -
Rockwall Heath High School
Rockwall, TX05-2026
Skills
- Employee training
- Training program coordination
- Coaching and mentoring
- Food safety standards
- Sanitation and cleaning
- Operational procedures
- Process improvement
- Performance feedback
- Customer service
- Problem resolution
- Time management
- Task prioritization
- Workplace safety
- Team building
- Problem-solving
- Communication skills
- Verbal and written communication
- Active listening
- Multitasking capacity
Timeline
Crew Trainer
McDonald's
12.2024 - 06.2026
High School Diploma -
Rockwall Heath High School