Nicolas Moreno
90-70 51st Ave
Summary
Diligent food runner with solid background in fast-paced environments. Consistently ensured efficient service and customer satisfaction while supporting kitchen staff. Demonstrated strong multitasking abilities and effective communication skills.
Overview
3
3
years of professional experience
Work History
Food Runner
Del Frisco’s Grille
10.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Food Runner
Longhorn Steakhouse
07.2023 - 10.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Assistant Server/Line Cook
Three Fishermen Seafood Restaurant
01.2023 - 10.2024
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Efficiently processed payments using POS systems, ensuring accurate transactions for both cash and credit payments.
- Utilized strong communication skills to relay important information between servers, kitchen staff, and management.
- Demonstrated knowledge of menu offerings, making recommendations based on guest preferences and dietary restrictions.
Food Runner/Assistand Server
South Seas Island Resort
04.2022 - 10.2022
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Increased customer satisfaction with quick and courteous food delivery.
- Contributed to menu knowledge, aiding customers with inquiries and improving their dining experience.
- Assisted with bussing tables and cleaning up spills.
- Assisted wait staff with timely food delivery and guest requests.
- Answered customer questions about food and beverage items and assisted with menu selections.
Education
Chemical Engineering
Universidad Industrial De Santander
Bucaramanga, Santander, ColombiaSkills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Customer service
- Effective multitasking
- Sense of urgency
- Problem-solving
- Bussing tables
- Flexible schedule
- Cleaning and sanitizing
- Hospitality service expertise
- Cleanliness
- Server support
Timeline
Food Runner
Del Frisco’s Grille
10.2024 - Current
Food Runner
Longhorn Steakhouse
07.2023 - 10.2024
Assistant Server/Line Cook
Three Fishermen Seafood Restaurant
01.2023 - 10.2024
Food Runner/Assistand Server
South Seas Island Resort
04.2022 - 10.2022
Chemical Engineering
Universidad Industrial De Santander
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