Summary
Overview
Work History
Education
Skills
Certification
COMMUNITY INVOLVEMENT
Timeline
Generic

Nicolas Pesantes

Fairfax,VA

Summary

Multi-talented professional seeking to demonstrate superb customer service and problem-solving skills. Excel in a fast-paced environment, extremely adaptable, and eager to learn security best practices and solutions. Effective independent worker and team player with exceptional communication and interpersonal skills. Reliable and organized with ability to efficiently multitask, adapt to changing priorities, and take initiative.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Data Entry Specialist

Drug Enforcement Administration, Dea
05.2025 - Current

responsible for screening quality of documents to identify documents that are not sufficiently complete to be processed. The data entry specialist will be ensuring data quality. This will require the data entry specialist to examine documents for completeness. Documents that pass the data entry specialist screening will be processing to extract select data from the source document & the data will be entered into the customers systems. the data entry specialist will be responsible for processing the documents in a timely manner into the customers systems

Retail Merchandiser

RMS
09.2023 - Current
  • Foster relationships with store management, engage with customers, and boost product brand awareness
  • Manage and verify merchandise invoices, pack/unpack items, and check breakables before stocking
  • Perform data entry tasks related to the tracking of inventory levels and manage requisitions
  • Set up and tear down shelving, stock inventory, and maintain various store fixtures to uphold company appearance
  • Support sales representatives by using unique promotional items and displaying end-cap special promotions
  • Execute all assigned projects with required quality and accuracy, consistently deliver above average project performance

Truck Loader

UPS
10.2022 - 02.2023
  • Displayed strong organizational and time management skills while loading, scanning, sorting, and stocking packages
  • Worked quickly and efficiently while adhering to safety standards
  • Communicated effectively while processing workload with minimal supervision

Stocker/Cashier

Five Below
11.2020 - 02.2021
  • Displayed expertise in retail business fundamentals including department sales trends, pricing and promotion strategies, inventory management, and process efficiency and improvement
  • Responsible for providing positive front-line customer contact while answering questions and operating the cash register
  • Maintained suitable inventory levels, ordered stock, received deliveries, and noted discrepancies

Produce Associate

Giant Food
06.2020 - 08.2020
  • Displayed organizational skills while ordering stock and ensuring that all produce available to customers was fresh/organized
  • Supported managers while training new and current employees on achieving production, quality, and customer service
  • Provided exceptional customer service to all customers, answering questions, and resolving complains

Courtesy Clerk

Safeway
06.2020 - 08.2020
  • Communicated effectively and developed interpersonal skills while providing customer service
  • Responsible for cleanliness of the store and the shopping carts, ensuring pleasant shopping experience
  • Supported managers while training new and current employees on achieving production, quality, and customer service

Education

General Studies Diploma -

Oakton High School
Vienna, VA
01-2020

Skills

  • Critical Thinking
  • Conflict Resolution
  • Accuracy and attention to detail
  • Data collection
  • Data processing
  • Identifying errors
  • Word processing
  • Data protection
  • Excel expertise
  • Process improvement mindset
  • Time Management
  • Attention to Detail
  • Adaptable & Dependable
  • Network Security
  • Relationship Building
  • Risk Mitigation

Certification

  • CompTIA A+ | CompTIA | McLean, VA | 2022
  • CompTIA Network+ | CompTIA | McLean, VA | 2022
  • CompTIA Security+ | CompTIA | McLean, VA | 2022

COMMUNITY INVOLVEMENT

  • Freelance, Soccer Coach, Fairfax, VA, 2021-07, Present
  • Blessings in a Backpack, Volunteer, Fairfax, VA, 2020, Present

Timeline

Data Entry Specialist

Drug Enforcement Administration, Dea
05.2025 - Current

Retail Merchandiser

RMS
09.2023 - Current

Truck Loader

UPS
10.2022 - 02.2023

Stocker/Cashier

Five Below
11.2020 - 02.2021

Produce Associate

Giant Food
06.2020 - 08.2020

Courtesy Clerk

Safeway
06.2020 - 08.2020

General Studies Diploma -

Oakton High School
Nicolas Pesantes