Dedicated Customer Service Representative with expertise in conflict resolution, critical thinking, and active listening. Proven ability to enhance customer satisfaction through effective problem resolution and collaboration.
Work History
Customer Service Representative
7 Years 2 Months
Liveops | 02.2017 - 04.2024
Assisted customers with inquiries and resolved issues through effective communication.
Documented customer interactions in CRM system to ensure accurate record-keeping.
Collaborated with team members to share best practices and improve service delivery.
Adapted quickly to new processes and tools, enhancing overall efficiency in support functions.