Nicolas Rodriguez
Port Saint Lucie,FL
Summary
Results-oriented professional adept at delivering executive support and leadership in business operations. Proven track record of enhancing organizational efficiency through exceptional customer service, multitasking, and time management skills. Demonstrates reliability and attention to detail while managing office functions, accounting, invoicing, and vendor negotiations. Committed to fostering a positive brand image by ensuring memorable customer experiences and facilitating team collaboration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pest Control Technician
STARK EXTERMINATORS
Vero Beach, FL
12.2022 - Current
- Worked independently to manage daily schedules and route planning efficiently.
- Developed and implemented customized pest management plans based on individual client needs and severity of infestation.
- Performed follow-up visits to ensure that treatments were successful in eliminating pest problems.
- Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
- Reviewed reports on pest-ridden areas and determined appropriate course of treatment.
- Communicated with customers regarding any safety concerns they may have prior to performing any treatments.
- Coordinated with property owners and managers to schedule treatments at convenient times.
- Educated customers on proper sanitation practices to help prevent future infestations of pests.
- Detailed every job in well-written report, pointing out sanitation and structural issues that could result in pest activity.
- Met with customers at residences and places of business to check on pest and rodent situations.
- Worked with cross-functional teams to achieve goals.
Warehouse Supervisor
CVS Pharmacy
Vero Beach, FL
12.2021 - 12.2022
- Prepared and led staff training and instruction.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Resolved customer inquiries regarding order status or delivery issues promptly.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Conducted training sessions for new employees on proper use of equipment and safety protocols.
- Provided leadership to motivate staff members to achieve performance goals.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
- Supervised scheduling for freight and package shipments and managed return and transfer procedures.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
STOCKING TEAM LEAD
Walmart
Port St Lucie, FL
06.2018 - 01.2022
- Directed and coordinated stocking activities to ensure timely order fulfillment
- Provided training and guidance to new employees on the proper techniques for stocking merchandise
- Ensured compliance with safety regulations, company policies, and procedures
- Maintained accurate records of all store inventory levels and ensured that shelves were adequately stocked at all times
- Assigned tasks to team members based on their individual strengths and abilities
- Developed strategies for efficient handling of incoming shipments including receiving, processing, stocking, organizing, and shipping of merchandise
- Monitored team performance daily to identify areas for improvement and development opportunities
- Resolved customer complaints regarding stock issues in a prompt manner
- Communicated regularly with vendors regarding availability of merchandise needed for restocking purposes
- Collaborated with management team to develop plans for increasing sales through promotional displays or other methods
- Created reports detailing the status of inventory levels in each department and submitted them weekly to management
- Reviewed employee performance evaluations quarterly in order to recognize outstanding achievements or address areas needing improvement
- Operated forklift and pallet jack to transport heavy loads
SHIFT LEADER
Wendys Restaurant
Port St Lucie, FL
01.2016 - 06.2018
- Provided exceptional customer service and maintained a positive attitude throughout the shift
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols
- Monitored employee performance to ensure compliance with company policies and procedures
- Scheduled team members for shifts based on business needs and customer demand
- Resolved customer complaints promptly and professionally
- Verified that cash drawers contained correct amounts of money during opening and closing shifts
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale
Education
Bachelor of Arts - Business Management
Indian River State College
Ft. Pierce, FL12-2024
Skills
- Service Sales
- Pest Removal
- Valid FL Driver's License
- Preventive Measures
- Team Mentoring
- Reporting and Documentation
- Dependable and Reliable
- Creative Problem Solving
- Dedicated and Driven
- Adaptable
- Equipment Maintenance
Languages
- English, Native/ Bilingual
- Spanish, Native/ Bilingual
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- AA Degree in Human Services
- Technical Certificate in Business Management
- Technical Certificate in Business Operations
- Technical Certificate in Business Specialist
- Technical Certificate in Human Resources Administrator
Timeline
Pest Control Technician
STARK EXTERMINATORS
12.2022 - Current
Warehouse Supervisor
CVS Pharmacy
12.2021 - 12.2022
STOCKING TEAM LEAD
Walmart
06.2018 - 01.2022
SHIFT LEADER
Wendys Restaurant
01.2016 - 06.2018
- AA Degree in Human Services
- Technical Certificate in Business Management
- Technical Certificate in Business Operations
- Technical Certificate in Business Specialist
- Technical Certificate in Human Resources Administrator
Bachelor of Arts - Business Management
Indian River State College
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