Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Nicolas Saavedra

Nicolas Saavedra

Miami,FL

Summary

Energetic and enthusiastic professional motivated to succeed in fast-paced and deadline-driven professional environment. Comprehensive knowledge of claims adjustments with special knowledge of property policies and damages estimating.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Claims Adjuster

Claim Partner
Miami, FL
01.2023 - Current
  • Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
  • Negotiated settlements with claimants or their representatives in order to resolve disputes quickly and economically.
  • Maintained accurate documentation of all claim activity within designated system.

Cashier

C'est Bon Cafe
Miami, FL
08.2022 - 12.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.

Valet Parking Supervisor

Knight Parking
Miami, FL
03.2022 - 08.2022
  • Coached team members to consistently exceed superior customer service standards.
  • Coordinated valet service for large groups, special events and daily guest loads.

Customer Service Representative

Teleperformance
Remote
01.2020 - 10.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Education

High School Diploma -

Vermont School Medellin
Medellin, Colombia
07-2018

PPL - Aviation

Academia Antioqueña De Aviacion
Medellin, Colombia

Skills

  • Advanced Computer Skills
  • Innovation and Creativity
  • Property Claims
  • POS Systems
  • Customer Service
  • Complex Problem-Solving
  • Decision-Making

Certification

  • Private Pilot License
  • All lines Adjuster (6-20)

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Claims Adjuster

Claim Partner
01.2023 - Current

Cashier

C'est Bon Cafe
08.2022 - 12.2022

Valet Parking Supervisor

Knight Parking
03.2022 - 08.2022

Customer Service Representative

Teleperformance
01.2020 - 10.2021

High School Diploma -

Vermont School Medellin

PPL - Aviation

Academia Antioqueña De Aviacion

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Nicolas Saavedra