NICOLAS SAWYER
Vancouver,WA
Summary
Highly experienced employee known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
4
4
years of professional experience
Work History
Merchandiser
Total Wine & More
05.2023 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Inspected merchandise for quality and arranged proper display location on floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Phone Representative
Washington State University Athletics
08.2023 - 05.2024
- Implemented and developed customer service training processes.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Investigated and resolved customer inquiries and complaints quickly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Bag Jam Technician
PAC
07.2021 - 08.2022
- Climbed ladders to crawl in small compact places
- Retrieved any bags that were jammed on the conveyor belts
- Retrieved bags that did not go through proper security screening
Floor Salesman
Journeys Shoe Store
06.2021 - 12.2021
- Operated cash registers and managed financial transactions.
- Received and unpacked floor merchandise.
- Cleaned display cases, shelves, and aisles and packed customers purchases in bags or cartons.
- Greeted customers daily and responded to questions regarding services and products.
Grocery Store Clerk
Fred Meyer
09.2020 - 04.2021
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Pleasantly greeted customers and provided prompt and courteous service at all times.
- Removed trash, swept and mopped floors for professional appearance.
- Retrieved items for customers and verified prices.
- Stayed current on available products, store promotions and customer service policies to better shoppers.
- Gained great customer service skills by delivering groceries out to the customers cars
Education
Mountain View High School
06.2020
Skills
- Customer Service
- Business Development
- Sales Techniques
- Retail knowledge
- Adaptability
- Creativity
- Leadership
- Communication
Timeline
Phone Representative
Washington State University Athletics
08.2023 - 05.2024
Merchandiser
Total Wine & More
05.2023 - Current
Bag Jam Technician
PAC
07.2021 - 08.2022
Floor Salesman
Journeys Shoe Store
06.2021 - 12.2021
Grocery Store Clerk
Fred Meyer
09.2020 - 04.2021
Mountain View High School
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