Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Seminole Hard Rock Hotel & Casino - Hollywood, FL
Hollywood, FL
02.2023 - 05.2024
Cultivated warm relationships with regular customers.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server/Bartender
Tarantella's Ristorante
01.2020 - 01.2023
Take orders and serve food and drinks to customers in a timely and efficient manner
Upsell premium products to increase sales and profitability
Build strong relationships with regular patrons to create a warm and welcoming atmosphere
Innovate seasonal drink and cocktail menu items to enhance customer experience.
Server
Omakai
02.2021 - 01.2022
Take orders and serve food to customers in a timely and efficient manner
Promote high-profit items such as appetizers and mixed drinks to increase sales
Restock supplies, ice, trays, and delivery bags during slow periods to ensure smooth service.
Education
Bachelor of Arts in International Relations -
Florida International University
05.2024
Associate of Arts in Political Science and Government -
Broward College/ Florida International University
06.2021
Skills
Exceptional Food and Beverage Service
Comprehensive Knowledge of Liquor, Wine, and Food
Compliance with Food Safety Guidelines and PPE Requirements
Persuasive Upselling Techniques for Sales Growth
Strong Dedication and Work Ethic
Charismatic and Approachable Personality
Bilingual in English and Spanish
Timeline
Server
Seminole Hard Rock Hotel & Casino - Hollywood, FL
02.2023 - 05.2024
Server
Omakai
02.2021 - 01.2022
Server/Bartender
Tarantella's Ristorante
01.2020 - 01.2023
Bachelor of Arts in International Relations -
Florida International University
Associate of Arts in Political Science and Government -