Nicolas Silva
El Pollo Loco
Palmdale,CA
2
Languages
1
year of professional experience
Motivated customer service representative with experience in processing transactions and assisting customers. Known for strong work ethic and flexibility, contributing to team success during peak hours. Ready to utilize training skills to onboard new staff effectively.
Work History
Customer Service and Cashier
1 Year- Assisted customers with menu selections and provided exceptional service to enhance dining experience.
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Collaborated with team members to meet peak service demands during busy shifts.
- Maintained cleanliness and organization of work area to ensure a welcoming environment.
- Trained new hires on cash register operation and customer service best practices for seamless onboarding.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Customer service excellence
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service and Cashier
El Pollo Loco
08.2025 - CurrentRead More
Cal Burke High School
High School Diploma
Read More