Nicolas Tabraue
Summary
Goal-oriented manager with distinguished experience in industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [GM] position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
LSP Sales Manager
Allstate
09.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Regional Manager
Mattress Kings
03.2021 - 09.2021
- Supervised staff to optimize brand expansion initiatives and productivity.
- Established and maintained operational standards for [5] locations.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
LSP Sales Manager
Allstate
02.2018 - 03.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Wearhouse Manager
1/2 Price Mattress
02.2013 - 02.2018
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Education
No Degree - Business
Broward College
Fort Lauderdale, FL11.2017
Skills
- Persuasive Negotiations
- Coaching and Mentoring
- Sales Process
- Product Knowledge
- Goals and Performance
- Sales Expertise
- Excellent Communication Skills
Timeline
LSP Sales Manager
Allstate
09.2021 - Current
Regional Manager
Mattress Kings
03.2021 - 09.2021
LSP Sales Manager
Allstate
02.2018 - 03.2021
Wearhouse Manager
1/2 Price Mattress
02.2013 - 02.2018
No Degree - Business
Broward College
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