Nicolasa Morgan
NY
Summary
High-energy professional successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling.
Overview
6
6
years of professional experience
Work History
Housekeeping Supervisor
Fairfield By Marriott
New York, New York
04.2024 - Current
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Created and implemented daily cleaning schedules for staff members.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Provided feedback on employee performance, identifying areas of improvement while recognizing successes.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
Housekeeper
Cambria Hotel & Suites
New York, New York
09.2018 - 04.2024
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Observed proper use of chemicals when cleaning various surfaces.
Skills
- Employee evaluations
- Training and mentoring
- Staff Scheduling
- Customer Service
- Chemical Handling
- Cleaning practices
Languages
Spanish
Professional
English
Limited
References
References available upon request.
Timeline
Housekeeping Supervisor
Fairfield By Marriott
04.2024 - Current
Housekeeper
Cambria Hotel & Suites
09.2018 - 04.2024
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