Experienced individual in hospitality, familiar with the idiosyncrasies of ensuring excellent customer service in a variety of professional settings. Proactive and accountable to expectations, with an upbeat and enthusiastic attitude. Strong verbal and written skills developed from communicating with others in positions of responsibility. Knowledgeable about serving etiquette and with various forms of alcohol, including cocktails and wine.
Managed a hotel and restaurant with international guests in the national park of pico bonito
- Collected room deposits, fees, and payments.
- Completed late check-ins and directed guests to rooms and facilities.
- Managed bar and served drinks, as well as orders from restaurant
English teacher at a bilingual school in a disadvantaged region of Honduras
- Provided tutoring to students, individually, helping improve english skills, such as expanding vocabulary, verb conjugations and pronunciation
- Used spanish skills to communicate and teach english, effectively
- Worked with grades from 6th to final year
Server at late-night bar in downtown chicago
- Greeted customers cordially and took orders promptly
- Seated and ensured safety of guests
- Bussed tables efficiently
- Resolved customer difficulties with composure and a positive attitude
Assisted with tasks and marketing for a political campaign in Lake County, Illinois for the states attorney position
- Communicated with community members about policy ideas
- Assisted with campaigning and miscellaneous tasks such as meet-and-greets and delivering yard signs
Server at local and historical restaurant
- Served food and beverages promptly with focused attention to customer needs
- Cultivated warm relationships with regular customers
- Bussed and reset tables to keep dining room and work areas clean
Assistant teacher in the North Shore public schools
- Supervised elementary school students before and after school, with programming and various activities
- Helped coordinate with other staff members to ensure enough staff at various locations
Bunk counselor of campers aged 11-13 at sleep-away sports camp
- Taught tennis to campers of all ages and organized programming activities
- Supervised and developed relationships with campers
Camp counselor at outdoors day camp for younger children
- Supervised children during all activities, including biking, hiking and swimming in the river
- Maintained an enthusiastic attitude and helped with creating a fun experience