Nicole Abner
Cincinnati
Summary
Dedicated professional with strong customer service and quality control skills. Experienced in logistics and inventory management, committed to enhancing operational efficiencies and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Ford's Garage Restaurant
Florence
03.2023 - 12.2025
- Delivered exceptional customer service in fast-paced environment, contributing to positive dining experiences.
- Demonstrated enthusiasm and knowledge of restaurant menu, enhancing guest experience.
- Upsold daily specials to enhance guest experience and satisfaction.
- Delivered food orders promptly and courteously.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately, ensuring compliance with company cash handling procedures.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Stayed informed about daily specials, new menu items, promotions.
Logistics Specialist
Verst Logistics
Hebron
01.2024 - 08.2025
- Coordinated with carriers to optimize pickup and delivery schedules.
- Tracked and logged inventory movements throughout shifts to ensure accuracy.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Oversaw inventory levels and maintained precise stock records to support operations.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
- Operated forklifts to transport materials within warehouse efficiently.
Quality Manager
Batesville Products, INC
Lawrenceburg
03.2022 - 11.2024
- Collaborated with cross-functional teams to identify and resolve quality issues, enhancing product reliability.
- Analyzed product defects to identify root causes and corrective actions.
- Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
- Investigated customer complaints regarding product quality and developed effective resolution strategies, improving customer satisfaction.
- Maintained detailed documentation for quality control inspections and reports to ensure compliance and traceability.
- Maintained records for product inspections, tests, and calibrations.
Education
Some College (No Degree) - Pre-Business Administration
Cincinnati State Technical And Community College
Cincinnati, OH04-2026
Skills
- Logistics management
- Supply chain coordination
- Inventory management
- Quality control
- Data analysis
- Team collaboration
- Customer service
Timeline
Logistics Specialist
Verst Logistics
01.2024 - 08.2025
Server
Ford's Garage Restaurant
03.2023 - 12.2025
Quality Manager
Batesville Products, INC
03.2022 - 11.2024
Some College (No Degree) - Pre-Business Administration
Cincinnati State Technical And Community College