Nicole Adams
Rescue,CA
Summary
Dynamic sales leader with a proven track record at Universal Forest Products/T&R Lumber Company, excelling in territory sales management and relationship building. Achieved top sales region status through innovative strategies and exceptional customer service. Skilled in sales team training and verbal communication, adept at fostering client loyalty and driving revenue growth.
Overview
28
28
years of professional experience
Work History
Northern CA Sales Manager
Grower Direct Supply
02.2024 - 09.2024
- Handled customer relationships and sold nursery container product line.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed key accounts in Northern CA
Northern CA Account Manager
Universal Forest Products
06.2020 - 02.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Visited and traveled to various accounts throughout the state.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling various product lines.
- Cultivated long-term relationships with owners and fostering trust and loyalty among clients.
- Maintained top sales region in horticulture sales during tenure.
- Managed 23 accounts in California with diversified needs.
Northern CA Account Manager
T&R Lumber Company
02.2007 - 06.2020
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Maintained top sales performance throughout career at T&R.
Membership and Advertising Sales Director
California Associaion of Nurseries and Garden Ctrs
06.1996 - 02.2007
- Worked with owners of garden centers and nurseries on membership benefits provided, i.e. insurance benefits
- Sold memberships to nurseries and garden centers
- Co-managed industry trade show in Las Vegas
- Managed industry annual golf tournament in Las Vegas
- Sold trade show booths for trade show
- Assisted on many industry committees
- Sold advertising for industry publication
Skills
- Sales team training
- Goals and performance
- Verbal and written communication
- Sales expertise
- Positive and upbeat
- Rapport and relationship building
- Analytical problem solver
- Solution selling
- Territory sales management
Accomplishments
- Achieved top sales on the West Coast with Nursery Supplies. Selling approximately five million annually and during COVID sold approximately ten million dollars in sales annually.
- Achieved top sales territory at T&R Lumber Company during my entire career.
Timeline
Northern CA Sales Manager
Grower Direct Supply
02.2024 - 09.2024
Northern CA Account Manager
Universal Forest Products
06.2020 - 02.2024
Northern CA Account Manager
T&R Lumber Company
02.2007 - 06.2020
Membership and Advertising Sales Director
California Associaion of Nurseries and Garden Ctrs
06.1996 - 02.2007
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