Work Preference
Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline

Nicole Amerine

National Youth Advocate Program
SIDNEY,OH

Work Preference

Work Type

Full TimePart Time

Location Preference

RemoteOn-Site

Location:

SIDNEY, OH

Open to relocation:

No

Minimum Desired Compensation

$50000/yr

Important To Me

Work-life balanceFlexible work hoursPersonal development programsWork from home optionPaid time offPaid sick leave401k matchCareer advancement
1
Language
1
Certification
8
Years of experience

Compassionate Mental Health Care Coordinator with expertise in case management and multidisciplinary collaboration. Enhanced client outcomes through effective patient education, community resource coordination, and advocacy for continuity of care. Fostered community partnerships and streamlined referrals to improve access to behavioral, educational, and social resources.

Work History

Care Coordinator QMHS-M

3 Years 4 Months
National Youth Advocate Program | 05.2023 - 09.2026
  • Coordinated individualized care plans with families, providers, and case teams to support client stability and progress.
  • Maintained accurate case documentation, ensuring compliance with agency standards and timely record updates.
  • Collaborated with schools, courts, and community partners to align services with treatment goals.
  • Monitored service referrals and follow-up tasks to keep client support plans moving efficiently.
  • Allocated funding to promote mental health wellness to help decrease reliance on Medicaid services.
  • Finalized MSY funding pass funding documentation and published across multiple online platforms to support communication needs.
  • Facilitated communication between caregivers and providers to resolve concerns and strengthen engagement.
  • Assessed client needs and connected families with appropriate behavioral, educational, and community resources.
  • Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
  • Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
  • Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
  • Conducted thorough assessments of patient needs to devise personalized care plans, addressing both health and social determinants.
  • Advocated for patients during care team discussions, ensuring their preferences and needs were prioritized.
  • Facilitated multi-disciplinary team meetings to ensure comprehensive care plans, enhancing patient outcomes.
  • Streamlined referral process to specialists, reducing wait times for critical treatments.
  • Developed and maintained strong relationships with patients and their families, providing emotional support and health education.

Adult Mental Health Case Manager

1 Year 9 Months
Family Resource Center | 08.2021 - 05.2023
  • Coordinated adult mental health case plans, aligning services with client needs, goals, and community resources.
  • Conducted comprehensive assessments to identify barriers, risks, and appropriate levels of support.
  • Documented case notes, referrals, and progress updates in compliance with agency and confidentiality standards.
  • Advocated for clients during service planning, benefit access, and crisis stabilization efforts.
  • Collaborated with clinicians, providers, and community partners to streamline coordinated care.
  • Monitored client progress and adjusted interventions to support treatment adherence and recovery goals.
  • Improved case workflow through consistent follow-up, priority triage, and timely service coordination.
  • Supported clients through transitional periods such as hospital discharges or housing changes ensuring continuity of care.
  • Promoted self-sufficiency among clients by teaching them coping skills and assisting in goal-setting activities.
  • Conducted supportive counseling sessions and delivered psychoeducation to clients as part of a completed internship in mental health services.

Direct Support Professional

2 Years 9 Months
S and H Products | 11.2018 - 08.2021
  • Assisted with personal care, mobility, and meal preparation following individualized support plans.
  • Supported individuals with daily living activities, promoting independence and dignity throughout routines.
  • Monitored behavior changes and documented observations for accurate care coordination.
  • Administered medication reminders and maintained compliance with safety and service requirements.
  • Guided individuals through community participation, recreational activities, and social skill development.
  • Coordinated daily support tasks, prioritizing client safety, comfort, and service continuity.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Assessed clients' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
  • Enhanced communication skills for non-verbal clients using alternative communication devices.
  • Trained new staff on best practices in direct support, elevating overall quality of care provided.
  • Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
  • Advocated for clients' needs and rights in various settings, enhancing their quality of life.
  • Developed strong rapport with clients, facilitating trust-based relationships for effective support.
  • Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
  • Adapted activities and support strategies to meet changing needs of clients, demonstrating flexibility and creativity.

Education

Master of Science - Professional Counseling

Grand Canyon University | Phoenix, AZ | 02-2022

Bachelor of Science - Psychology

University of Phoenix | Tempe, AZ

Bachelor of Science - Psychology

University of Phoenix | Tempe, AZ

Associate of Arts - Psychology

University of Phoenix | Tempe, AZ

Skills

Case management
Documentation
Patient education
Medical expertise
Community Resource Management
Multidisciplinary collaboration
Community support facilitation
Data Entry
Sharepoint
Microsoft office
Excel
Teams
Organizational skills
Self Motivated
Passionate about helping others
CANS certified

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Earned 3 degrees in professional field of behavioral expertise.
  • Utilization of EHR portals.

Certification

  • CANS assessment training - CANS certification thru Case Western.
  • Prepared to take he NCE with interests in coaching adults.

Languages

English
Native or Bilingual

Interests

Getting involved in local advocacy groups to promote positive change in the community.
Offering time and support to shelters for the homeless
women
and animals.
Youth mentor
providing guidance and support to empower the next generation of leaders.
Youth Development Programs
Advocacy Campaigns
Trauma Coaching certification in future

Timeline

Care Coordinator QMHS-M

National Youth Advocate Program
05.2023 - 09.2026Read More

Adult Mental Health Case Manager

Family Resource Center
08.2021 - 05.2023Read More

Direct Support Professional

S and H Products
11.2018 - 08.2021Read More

University of Phoenix

Bachelor of Science from Psychology
Read More

Grand Canyon University

Master of Science from Professional Counseling
Read More

University of Phoenix

Bachelor of Science from Psychology
Read More

University of Phoenix

Associate of Arts from Psychology
Read More
Nicole Amerine